Harlan Berk ?'s

I'm not sure about their web site and only their in person contact with customers. It may well be they have gone to pay more attention to their web site and care less about in store customers. As I pointed out I am in the area of their store and for some time now their customer relations requires a lot of improvement. Last time I was there a lady waited on me and she could not answer almost any quetions I had about coins. Don't think she had any knowledge of coins at all. As I pointed out we have numerous coin shows in the area of Chicago and they are never represented there. Now with the MidAmerica Coin Expo coming up June 21 to 24th, dealers from over 30 states, I'll bet they are to busy to be there or just don't think it's worth their time. From what people here say Berk's prices on the web site are OK but compared to coin shows in the area they are extensively high. Another thing is at all coin shows I go to prices are negotiable. At H.J.Berk's store, the price marked is it regardless.
As noted this is my opinion based only on repeated visits to that store.

It's odd how two people can have such different experiences with the same place of business. I don't doubt Carl's experience...it just isn't the same as what I had.

When I was at Berks in April, I was able to negotiate a slight reduction in price (about 10%) on the two coins I bought. I was also pretty serious about a couple of coins that together were priced at about $1350 if I recall correctly, and I was offered them at $1200 for the pair. I felt they were graded fairly, and the price quoted was a discount to the grey sheet, but I just didn't want to spend that much money right then.

I must have been there on a good day. I won't be back until next April, but I'm already looking forward to how I'm treated the second time around.

just carl, which part of Chicago do you live in?