Question About Returning A Coin To The Seller

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Author	Replies: 1 / Views: 1,258
USArmyParatrooper Pillar of the Community United States 1283 Posts	Posted 05/25/2007 10:26 am I spoke to my favorite dealer about the 3-Leg Buffalo I bought (link) http://cgi.ebay.com/ws/eBayISAPI.dl...41&rd=1&rd=1 And he confirmed what a few opined on this forum. Lamination on a Buffalo IS considered negative, even though technically it's not considered a "problem" coin from the graders. Based on what "problem free" 3-Leg AU-53 buffalos are auctioning for, I don't think I got completely raked over the coals. But I do want a 3-Leg with no issues whatsoever. It's a shame because I love the coin, and I even love the nature of (this particular) Lamination. But I have a mental block about anything negative about my coins, especially such a major purchase. My dealer said he will look at it and make an offer, but he insisted I don't tell him what I paid for it. I think this is his way of making a fair and ethical offer. If I can't get my cost back I want to return it. So to my questions... 1: Is it considered bad etiquette to return a coin when it was as described, and they provided good service? I don't blame the seller. 2: They state a 7 day return policy. I'm assuming that means I have 7 days from the time I receive it, to the time I notify them and ship it? Shipping time standard is about 5 days. 3: When they receive the coin back, what's an acceptable amount of time the money is returned? I paid by credit card, so I would imagine they just credit the funds back to my card. Thanks for any insight! Report this Post to the Staff

Susanlynn9 Forum Mom United States 5877 Posts	Posted 05/25/2007 2:14 pm Technically, it's not really fair to the seller to return it if it was accurately described, but I know that if any of my regular customers wanted to return something for no reason at all, I'd accept it. You said that this is your favorite seller. I take that to mean that you have done a fair amount of business with him in the past. If so, I don't think he'd have a problem with your return. I would suggest contacting him first and explaining the situation. Honesty is always the best policy. See what can be worked out from there. I don't think it would be fair to request a refund on the shipping in a situation such as this one. If the seller feels that this is unfair and doesn't really want to accept the return, I'd keep the coin if I were you. Finding a seller that you really like is worth keeping a coin to promote a good business relationship. If you paid by credit card, the funds should just be credited back to your card. Report this Post to the Staff
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