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Canon Software Install Issue

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 Posted 04/19/2014  01:26 am Show Profile   Bookmark this topic Add rmpsrpms to your friends list Get a Link to this Message Number of Subscribers
My desktop PC crashed (dead hard drive) and I had to do a clean install of WinXP Pro SP3 on a new drive. When I tried to install the Canon software, it tells me that my system configuration is not supported. It installed fine previously with same OS vintage. Am I missing some component that is needed? The error message was not very helpful...Ray
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 Posted 04/19/2014  07:49 am  Show Profile   Bookmark this reply Add austrokiwi to your friends list Get a Link to this Reply
I suspect you are suffering the obsolescence of the XP OS. Windows no longer supports it.
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 Posted 04/19/2014  10:35 am  Show Profile   Bookmark this reply Add rmpsrpms to your friends list Get a Link to this Reply
So you're saying that the Canon software disk, which is perhaps 3 years old now, "knows" that Microsoft has just stopped XP (perhaps it checked with Microsoft when I started it up?), and that Microsoft and Canon are somehow in collusion such that no one from here on out can install Canon software on Windows XP machines?
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 Posted 04/19/2014  2:02 pm  Show Profile   Bookmark this reply Add rmpsrpms to your friends list Get a Link to this Reply
OK, figured it out. I was attempting to install it from the network, but it absolutely required to be installed from disk media for some reason.
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 Posted 04/19/2014  2:26 pm  Show Profile   Bookmark this reply Add austrokiwi to your friends list Get a Link to this Reply

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OK, figured it out. I was attempting to install it from the network, but it absolutely required to be installed from disk media for some reason.
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 Posted 04/19/2014  5:40 pm  Show Profile   Bookmark this reply Add BStrauss3 to your friends list Get a Link to this Reply
A lot of older software is locked into the 26 drive letters A: through Z: and doesn't like \\unc\network\paths.

You may find you have to temporarily map it

net help use will through the syntax from a cmd box.
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