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ANACS, Are They Having Problems?

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Pillar of the Community
Dar's Avatar
United States
1476 Posts
 Posted 06/30/2014  2:12 pm Show Profile   Bookmark this topic Add Dar to your friends list Get a Link to this Message Number of Subscribers
Would anyone know if the people at ANACS are having problems?

I Tried setting up an account there and filled out the paper work via web site and have heard nothing in response.

Sent e-mails, No response.

I tried calling their 1-800 # and it just rang and rang. No Answer, no message service.

Are they just 'that' busy or are there other things going on?

I will try calling back again today but wanted to know if any of you guy's/gal's knew anything.

Thanks
Valued Member
mgillette's Avatar
United States
374 Posts
 Posted 06/30/2014  2:50 pm  Show Profile   Bookmark this reply Add mgillette to your friends list Get a Link to this Reply
I would guess vacation this week? I recently set up an account on-line and had to call to activate it.
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edweather's Avatar
United States
7375 Posts
 Posted 06/30/2014  5:14 pm  Show Profile   Bookmark this reply Add edweather to your friends list Get a Link to this Reply
Interesting. Last year I set up accounts with ANACS and PCGS. For some reason I couldn't activate either account online although it seemed like I should have been able to. Finally contacted both of them by phone and was able to activate the accounts that way. ANACS is a bit harder to reach by phone, but eventually they will answer. Just keep trying.
Valued Member
BobAlmighty125's Avatar
United States
199 Posts
 Posted 06/30/2014  5:45 pm  Show Profile   Bookmark this reply Add BobAlmighty125 to your friends list Get a Link to this Reply
I submitted a coin recently and in their confirmation of receipt email they noted that they were currently unable to open new accounts due to technical difficulties
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BStrauss3's Avatar
United States
4594 Posts
 Posted 06/30/2014  7:26 pm  Show Profile   Bookmark this reply Add BStrauss3 to your friends list Get a Link to this Reply
I had problems with setting up an account too. I called them and spoke with a couple people who were able to fix the problems (and see the accounts I couldn't setup in the database).
-----Burton
50+ year / Life / Emeritus ANA member (joined 12/1/1973)
Life member: Numismatics International, CONECA
Member: TNA, FtWCC, NETCC, EveryCountry (online) coin club
Owned by three cats and a wife of 40+ years (joined 1983)

Author: 3rd Edition of the Sample Slabs book, https://www.sampleslabs.info/
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Dar's Avatar
United States
1476 Posts
 Posted 07/07/2014  3:53 pm  Show Profile   Bookmark this reply Add Dar to your friends list Get a Link to this Reply
I called and got through. All fixed up!

I found out that IE does NOT like it and had to use 'Google' to log in though. YUK!
Valued Member
EndTheFed's Avatar
United States
88 Posts
 Posted 07/10/2014  12:26 am  Show Profile   Bookmark this reply Add EndTheFed to your friends list Get a Link to this Reply
I had problems, and eventually, you will get a notice or an email to send your info to the administrator, and he set up my account. I even gave him username and password I desired (you can always change later. 1 day later, I was promptly set up with an account!

I REALLY had a WONDERFUL experience with ANACS. I live West suburb of Denver, near Golden (Arvada)...I dropped off my coins, to avoid shipping both ways....The guy Paul Defilice (Forgive the spelling) was a true gentleman! CLEARLY, he was VERY busy, but he took the time to sit me down, go over my submission, and even found a way to combine my invoices and save money.

I REALLY like this company, and they have a real place in the hobby.

On a side note, I just got my first ANACS submission results back, and I am MOSTLY pleased...Got 2 REALLY nice verdicts!

I recommend this company to anyone

Keith
EndTheFed
New Member
United States
34 Posts
 Posted 07/22/2014  09:48 am  Show Profile   Bookmark this reply Add Greg F to your friends list Get a Link to this Reply
I'm a total newbie, but recently I had several family coins that were worth preserving and slabbing so that the next generation was aware that they were something more than just a coin. I live in the Denver area and went to a coin show where I showed them to Paul F. of ANACS at their table. He kindly looked them over and indicated they were worth grading and might need a little conservation. I then dropped them off for grading and picked them up personally. I am very pleased with the outcome, service, price and turnaround time (economy service was only about 2 weeks for several different submissions).

Re online registration, I too had troubles, but never got around to calling to get things straightened out.
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edweather's Avatar
United States
7375 Posts
 Posted 07/22/2014  2:31 pm  Show Profile   Bookmark this reply Add edweather to your friends list Get a Link to this Reply
It must be nice living near ANACS
Pillar of the Community
United States
5211 Posts
 Posted 07/22/2014  11:23 pm  Show Profile   Bookmark this reply Add jack jeckel to your friends list Get a Link to this Reply
I think ANACS needs to up their online presence and fix (read upgrade) their website to current standards.

I to signed up like 5 times and I get their emails but still can't log in.

In today's day and age of "image is everything" I think a flashy website would get them started moving forward and the increased revenue could translate into data entry from their hard copy paper files into online data keeping to create the registry and pops like PCGS and NGC use.

Heck, get an intern from a nearby university to do it for you for free on a coop college credit plan.

Valued Member
Dino's Avatar
United States
180 Posts
 Posted 08/06/2014  06:34 am  Show Profile   Bookmark this reply Add Dino to your friends list Get a Link to this Reply
Just saw this thread but had to respond even though a little late.
I'm a really big fan of ANACS, great service and pricing, and have no complaints
With their grading(and I've had my fair share of details
come back).
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