Posted 08/20/2014 01:31 am
If the RCM web site is still showing the Ottawa address for returns from the US, it is in need of updating.
You have the correct address for US returns - it's the one I have used to successfully return a defective coin.
One thing, the package should be addressed:
Royal Canadian Mint
c/o Bay Brokerage Inc.
vs. just Bay Brokerage
Other than that, just make sure the RMA number is on the outside of the package as well as inside on the letter you include.
Good luck!
PS You will likely have to follow-up with the RCM to get your return postage reimbursed - they almost never do it automatically based on the receipt enclosed in the returned package (at least in my experience).
You have the correct address for US returns - it's the one I have used to successfully return a defective coin.
One thing, the package should be addressed:
Royal Canadian Mint
c/o Bay Brokerage Inc.
vs. just Bay Brokerage
Other than that, just make sure the RMA number is on the outside of the package as well as inside on the letter you include.
Good luck!
PS You will likely have to follow-up with the RCM to get your return postage reimbursed - they almost never do it automatically based on the receipt enclosed in the returned package (at least in my experience).
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