Can PCGS Trueview Take Photo Of Slabs As Well?

as far as I know even if you were to send in coins already graded by PCGS they would crack them out and take the truview pictures then put the coins back in another slab. I don't think they ever shoot a picture of or through the plastic

Giving them a call probably won't help either since they can't even decide if the Tru-View service even exists. Callers are consistantly told that PCGS discontinued the Tru-View service a long time ago, and people who don't call but just submit, write Tru-View on the submission form and include the payment are still getting back their pictures. It seems that if you want it, don't ask if it is available. But no they don't shoot the slabs. I tried to get them to shoot a picture of a slab a little over two years ago because I needed a picture of THE SLABtype and they refused with the excuse that they couldn't do it because the coin wouldn't look good. I didn't care about the coin, I needed a picture of the holder! Nope, nothing doing.

So they splash it in October, but they may start it up again in January? What is with those people? Why end a program for two months? (They did drop it from their list of services over a year ago, but people have been getting back Tru-View submissions as recently as two to three weeks ago. I don't know if anything more recent has been received back.)