Made A Mistake In Ebay - Coin Community Forum

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Author	Replies: 6 / Views: 1,633
Paulsz Pillar of the Community Canada 2187 Posts	Posted 06/28/2015 2:40 pm So I made a mistake on the bay. I put a coin for sale on more than 1 site, ebay being one of the,. Within minutes it sold and I had forgotten to take it off from the sites. And about an hour later someone bought it again. All I could do is cancel it, which is what I did. But I am asking for advice in terms of going about it. It was my mistake, and I should deal with the consequences. So should I send the buyer another coin for free as courtesy, should I just cancel it and forget it? Thanks for any tips. It's the first time I run into this issues Report this Post to the Staff

Coinfrog Bedrock of the Community United States 94367 Posts	Posted 06/28/2015 2:48 pm We all make mistakes now and then. I wouldn't attach any moral obligation to a miscue like this, I mean it's only a coin sale. Just my opinion. Report this Post to the Staff
Debrajc Pillar of the Community United States 4211 Posts	Posted 06/28/2015 2:52 pm If the shoe was on the other foot....what would YOU expect the seller to do? Communication to me would be the key to this ending "nicely" or "ugly" I would reach out to the second buyer and apologize for my mistake as step one and go from there. JMHO but I never sold on ebay before I have only been the "customer" Good luck and keep us posted. Don't beat yourself up. Things happen when you run a business and none of us are perfect! Report this Post to the Staff
Pokermandude Pillar of the Community Canada 1192 Posts	Posted 06/28/2015 3:13 pm Explain the situation, most buyers are understanding as long as you're honest and polite with them. Cancelling the transaction will still count as a defect on your ebay account. Report this Post to the Staff
Silveroid Pillar of the Community Canada 6768 Posts	Posted 06/28/2015 3:55 pm Quote: If the shoe was on the other foot....what would YOU expect the seller to do? Communication to me would be the key to this ending "nicely" or "ugly" I would reach out to the second buyer and apologize for my mistake as step one and go from there.... Don't beat yourself up. Things happen when you run a business and none of us are perfect! Imo, with the elegant excuse, you can offer to the second buyer, the free shipping, for any other coin (s), that he we will buy from you. Report this Post to the Staff
canadian-varieties Pillar of the Community Canada 1442 Posts	Posted 06/28/2015 4:02 pm I am a very understanding person ;) Although not all ebay buyers are Report this Post to the Staff
Paulsz Pillar of the Community Canada 2187 Posts	Posted 06/28/2015 5:02 pm Ahaha CV yes you are Problem was resolved, and I'm glad they were understanding Report this Post to the Staff
	Replies: 6 / Views: 1,633

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