Have You Bought Any Coins From https://www.coinvault.com?

Not the TV show. Clark Smith at https://www.coinvault.com. I was wondering if you've ordered from him before and if you were happy with the coins. I started a thread earlier about what happened to me but I wanted to see if anyone else ordered from him and if they were happy. He says on his site he will only return a coin if it was not graded geniune by PCGS or NGC or ANACS. However he said I could return the coin only if it was in the condition he sent it to me in. (In emails before this he told me to use nail polish remover to remove the stain, I didnt do this). He also said the coin in the scan picture was the one he sent me, and that sometimes scan dont show the coins marks. Susan and I think that the coin doesn't look like its the one in the picture, as the coin I have has been cleaned. How can I tell if a gold coin is cleaned, by the way? I'm no expert on it.

Here's the obverse and reverse of the scan, in the other thread I posted what my pictures looked like:
http://www.coinvault.com/i/c3413.jpg
http://www.coinvault.com/i/c3413r.jpg