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Replies: 10 / Views: 2,490 |
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Pillar of the Community
Canada
2187 Posts |
im just wondering how people ship coins within Canada when selling on ebay (and getting funds through PayPal)? Do you guys just ship with Canada Post using tracked packet (or xpresspost or any other method that shows confirmation of delivery). Do you guys require signing confirmation? What about insurance? I've heard Canada post won't be liable for coins or banknotes if lost/damaged so insurance is not worth the extra few dollars. I'm just asking because I've sold many lower end coins before and so I didn't mind if one buyer reported a coin as not delivered and got their money back. But now I'll be selling a few of my higher end coins and I want to make sure I get everything right at the post office/PayPal to ensure nothing crazy happens. Thank you!
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Pillar of the Community
Canada
706 Posts |
For low end coins, if the coin is flat enough, I just wrap it in paper and put it in a regular envelope and off it goes with Lettermail. If it's a little heavier, put it in a padded envelope and ship as Oversized Lettermail. (Not sure if this is allowed but I've shipped thousands without issue) For things of high value, always ship with signature for an extra $1.50. ebay will always side with buyer if they open a case and you shipped without Signature. Cover yourself. Always check feedback of buyers (the ones they left for sellers). I had one guy open a case against me and it seems he has a history of opening cases against people and calling them BOZO's in feedback etc. Ugh. If you see someone sketchy, ship tracked+signature.
Edited by wilsonwu89 12/26/2015 01:48 am
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Valued Member
Canada
402 Posts |
If you are shipping coins perhaps you should sign up for Venture 1 (no cost, but I believe you get free tracking at parcel rates). Doesn't get you free insurance but I have not shipped but only have had one coin get lost in shipping and the shipper had not taped/secured it to prevent it moving and it ripped through the side of the envelope. So the risk remains but rates are getting prohibitive on small small items
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Pillar of the Community
Canada
1192 Posts |
Generally untracked lettermail for lower value items, $1.80 postage for bubble mailers.
Registered lettermail costs $9 on top of the lettermail postage, comes with tracking and a signature (total $10.80 or more if overweight).
Expedited Parcel comes with a tracking number at a base cost of $9-16 (depending on location, heavier also costs more). Signature can be added for $1.50.
Insurance is I believe $1.50 per $100 in coverage. But do not pay for more than $600 in coverage for coins/precious metals/jewellery. That is the maximum amount they will pay out in the event of a claim for any of those types of items that are damaged or lost.
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Pillar of the Community
Canada
2366 Posts |
We set thresholds. At each various threshold we add $1 to the shipping charge for an insurance fund for when something goes missing. At about $90 we switch to Expedited Parcel through Paypal shipping (with the discounts it's actually cheaper than regular parcel) to get the necessary tracking for seller protection. Paypal doesn't require a signature for seller protection until the package value reaches $825 (last time I checked) so save yourself the couple of bucks. Also, keep in mind that in the fine print of Canada Post insurance they limit coverage of coins to $500 and provide no coverage for paper money. So don't buy insurance higher than that value even if the coin is worth more. Also, remember that you have to ship to the address specified in the sale to be eligible for seller protection so if the buyer requests you to ship it somewhere else then get them to change the address on their account before they pay to make it official. If the address on the ebay sale is different from the address on the Paypal payment then we always go with the Paypal one.
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Pillar of the Community
Canada
2366 Posts |
p.s. Canada Post charges $2.20/$100 for additional insurance. So we round down. IE if a package is worth $249 we only insure for $200 as we would ship a $49 package by regular lettermail with no insurance anyway. A package of $255 would be insured for $255 which, by the way, has the same insurance cost as a package of $300 as CP steps the charges instead of pro-rating them. Expedited parcel includes the first $100 insurance by default. Registered Mail is only insured for max $60.
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Moderator
 Canada
10458 Posts |
I should add to kuh_85's excellent post, that you save a little bit with expedited shipping with Canada Post by being a Venture One member, and the free $100 insurance he mentions, comes with Venture One.
"Discovery follows discovery, each both raising and answering questions, each ending a long search, and each providing the new instruments for a new search." -- J. Robert OppenheimerContent of this post is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. See: http://creativecommons.org/licenses...0/deed.en_USMy eBay store
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Valued Member
Canada
395 Posts |
I usually use the discounts through paypal(Canada post expedited or expedited US or tracked packet US all 3 options have $100 free insurance) to sell unless it's a really cheap coin or two and then Ill ship lettermail. Generally though it's best to sell in enough groupings of coins if you can make the tracked packages work as that gives you your seller protection. Personally I'm always afraid of sending non tracked with anything over even 40 dollars. Has anyone had any problems before sending lettermail, I'd love to hear people's. I felt the question was great Paulsz as it's hard to compete with people in the US and there dirt cheap shipping.
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Valued Member
Canada
118 Posts |
I've been on the receiving end of a lot of coins over the past 2 years from the UK to Canada, and have never had a problem with anything getting lost or torn in transit. Not sure that translates to Canada Post being reliable without tracking etc. Lots of great advice in this thread. Agreed that some form of tracking is needed or ebay will side with the seller every time. I've been on the losing end of that situation with other merchandise, even though I had emails from the buyer confirming receipt. On the other hand, signature is not needed in order for ebay to back you up, as already said. If you want to be fully insured, at some price point you may want to use a courier. But, I think the coin would have to be high value indeed before that's worthwhile. Even the coin dealers I purchase from in Ontario send to BC using Canada Post.
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Pillar of the Community
Canada
849 Posts |
Great advice I have only ever not received 1 package from the states and all my shipments have made it to the buyer no problems. Over $60ish i'll do Tracked shipping.
--james
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Valued Member
Canada
161 Posts |
For cheap & small items: letter mail under 30g(good for 2 loonie+1 quarter): $0.85. Only a penny size coin is legal, but mostly Canada Post will not bother return it. The thickness limit is 5mm so make it as flat as possible, and try to fix the coin from dangling. letter mail under 30g-50g (Good for 4 loonie): $1.2. letter under 100g: $1.8. The thickness limit become 2cm so you can use bubble envelope. letter under 200g: $2.95. For higher value items or too big to fit into 2cm limit, you have to send it as parcel. The cheapest way to print parcel label is using PayPal label printing; it's even cheaper than the "Venture One" small business rate. As long as you have tracking number, eBay/PayPal will cover order less than $300 if the buyer claim not received but tracking system shows delivered. For more than $300 item, receiver's signature is required.
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Replies: 10 / Views: 2,490 |
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