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Ancient Coin Dealer Ignoring Me, What Should I Do?

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Harmonica's Avatar
Canada
1118 Posts
 Posted 09/24/2016  2:51 pm Show Profile   Bookmark this topic Add Harmonica to your friends list Get a Link to this Message Number of Subscribers
Hello C.C.F. Ancients.

I have a modest collection of Sassanian coins and decided to buy two more from an ebay auction. This is my first time buying ancients that did not come from vcoins, c.f.f. or a local dealer.

I bough a Khusro/xusro the second (new mint) and a Kobad the first (first ruler type in my collection)

The coins came to about CAD13.

One coin he wants USD9 in shipping and the second he wants USD22

I agreed to buy these coins on the 3rd of this month and sent him the following email the same day


Quote:
Hello,

I would like to have my coins sent to my buddy in Maine. I live in a border town and we both go to the same coin club. What would be the cost of shipping my two Sassanian drachms to Blah blah blah, Mars Hill, Maine 04758 ?

Thank you for your time and shipping price adjustment.
Sincerely,
terry.sewell


I did not hear back from him. Here is a second email dated September 18th


Quote:
Hello Blah blah blah

I recently agreed to buy two Sassanian coins off of you. I see you are asking USD$22 shipping for one and USD$9 for the other. Given that these two coins are worth about CAD$13 I was wondering if a) you could ship the two of them together and if at all possible b) ship the two of them to my friend in Maine.

If you can not do that and only ship to my ebay address could you at least ship the two together for USD$9? I do want to pay you and complete our transaction but I am having a problem with the shipping cost.

Thank you for your time,
Sincerely,
terry.sewell


Now this guys has 57 sales, all 100 percent. Not a great run but we all start somewhere, just because you haven't sold 5700 coins doesn't mean you are no good. His last review was from yesturday, the 23rd!


Quote:

Thanks for great Transaction And Fast Shipping!!!!


He must be going on to ebay to be getting addresses and what have you. Why won't he get back to me?

Do I just pay up and never buy from him again? If I don't pay the bill I will look untrustworthy on ebay...
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echizento's Avatar
United States
23731 Posts
 Posted 09/24/2016  3:05 pm  Show Profile   Bookmark this reply Add echizento to your friends list Get a Link to this Reply
If he is new to ebay he may not be aware of the email feature. I would try and contact him again.
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Harmonica's Avatar
Canada
1118 Posts
 Posted 09/24/2016  3:14 pm  Show Profile   Bookmark this reply Add Harmonica to your friends list Get a Link to this Reply
It says "Member since: Feb 25, 2006"

I really do not know what to do here. I guess bite the bullet. On ebay (or at least the Canadian version)we have a little yellow bell show up with a number corresponding to your notifications. I suppose I will send an email off tomorrow saying "Did you happen to get my other message?" and see what happens.
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echizento's Avatar
United States
23731 Posts
 Posted 09/24/2016  3:25 pm  Show Profile   Bookmark this reply Add echizento to your friends list Get a Link to this Reply
I haven't received any message. If you don't hear back after you send another email you may want to consider cancelling the sale.
Valued Member
caesar77's Avatar
United States
356 Posts
 Posted 09/24/2016  3:53 pm  Show Profile   Bookmark this reply Add caesar77 to your friends list Get a Link to this Reply
I am of two minds here. First, as a buyer I demand exceptional customer service, and while I don't feel the customer is always right, reasonable accomodations should be made. That said, I am also a seller on ebay of coins. I learned the hard way early on that due to all the free shipping nowadays via Amazon and the like, buyers have become obsessed with shipping costs. If your goal via ebay is to setup an extensive, high volume, profitable business then you should just do free shipping so issues like this don't develop, and of course bundle coins. If like me you are just selling coins that you no longer desire and hope someone will enjoy them more, then shipping costs must be more carefully monitored, and free shipping could end in being a burden. Is the seller to lose money selling you a coin? I have coins I would rather give away then sell due to shipping cost exceeding value.

Specifically, to your situation. First, eBay/Paypal has rules and it is advised that the item be sent to the address listed, because problems can ensue otherwise. Seller protection is for the address on file. Did he advise you prior to the sale, via his auction what his shipping costs were? They seem high. I list all conditions ahead of time. I know many auction houses do list that they will bundle coins, if they don't they are not obligated to do so. I once sold a coin for $1 and sent it via a stamp and the buyer was upset because it was not protected or bundled the way CNG bundles my $5,000 coins. I think that is asinine. I don't expect a Corolla do drive like my Tesla. I should have chucked that mediocre coin in the trash for all the trouble it was worth.

ebay is not Amazon, Target, etc. You cannot expect or demand the service, shipping, or return service of billion dollar corporations. In closing, if he set his terms up front, including shipping costs you should complete the sale, and have the coins sent to your address on file. If he did not disclose the terms and you are unhappy, then cancel the sale. Naturally you are free to not buy from him again. I confess I am biased here, because I sell on ebay, with no intent to profit; and yet it seems like more trouble then it is worth. I sleep easy knowing my livelyhood does not depend on the fickle often prickly nature of ebay buyers.
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jskirwin's Avatar
United States
616 Posts
 Posted 09/24/2016  3:56 pm  Show Profile   Bookmark this reply Add jskirwin to your friends list Get a Link to this Reply
ebay frowns upon excessive shipping. It also doesn't like poor communication from sellers.
As echizento above, back out of the deal. You have plenty of cause.

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Pokermandude's Avatar
Canada
1192 Posts
 Posted 09/24/2016  4:13 pm  Show Profile   Bookmark this reply Add Pokermandude to your friends list Get a Link to this Reply
It's a major red flag for a buyer to request shipping to an address anywhere (especially another country) other than their Paypal confirmed address. Most savy sellers simply will not do it.

If you purchased the coins knowing the shipping cost ahead of time, you committed to paying that amount. Just pay the man and get your coins.
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Pacificoin's Avatar
Canada
5402 Posts
 Posted 09/24/2016  4:48 pm  Show Profile   Check Pacificoin's eBay Listings Bookmark this reply Add Pacificoin to your friends list Get a Link to this Reply
Agree pay and move on. If you live on the border and have easy access to a USPS postal outlet , rent a box and establish a US address. Then make this your ship to address on PayPal And ebay. Solves a lot of problems. What you do when you import is your business. Although it is recommended to declare everything or your border privileges can get nasty both sides.Good Luck.
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jdiablo30's Avatar
United States
946 Posts
 Posted 09/24/2016  5:41 pm  Show Profile   Bookmark this reply Add jdiablo30 to your friends list Get a Link to this Reply
Scared him away asking to send it to a different address more than likely.
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