Item Returned After Using Ebay To Print Address Label.

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Author	Replies: 3 / Views: 2,947
Connor Pillar of the Community United States 2130 Posts	Posted 10/22/2020 7:43 pm So this is the first time this has happened to me on ebay and I am looking for advice on what should happen next. I mailed an item I sold on ebay last Thursday. I used ebay to print the address label. The address also matched the address paypal provided. Well, the package was returned to me today with a "return to sender, unable to forward" sticker across the address. The USPS tracking says that recipient has moved and did not leave a new address. The item sold for $10 and I charged $2.99 to ship and it actually cost me $3.25 to ship. Will ebay make me ship it again? I will lose even more money. Who is responsible here? Should I reach out to the buyer? They have not reached out to me yet. I feel I did my job. Thanks for any advice. Report this Post to the Staff

BH1964 Bedrock of the Community United States 10982 Posts	Posted 10/22/2020 9:06 pm You did your job and have evidence to back it up. I'd wait to hear from the buyer and not sweat it. For a $10 item the buyer might just forget about it. If not you might lose a few bucks but again, don't let your blood pressure rise over it. ANA #R3154474 Report this Post to the Staff
spru Bedrock of the Community United States 12477 Posts	Posted 10/22/2020 11:23 pm I would wait for the buyer to initiate a solution; it's their mistake. In Memory of Crazyb0 12-26-1951 to 7-27-2020 In Memory of Tootallious 3-31-1964 to 4-15-2020 In Memory of T-BOP 10-12-1949 to 1-19-2024 Report this Post to the Staff
silverwolf Pillar of the Community Canada 3733 Posts	Posted 10/23/2020 07:07 am Quote: I charged $2.99 to ship and it actually cost me $3.25 to ship That is your fault , not the buyer's.. Quote: I feel I did my job. Yes, you did, but now you have the coin and the 10$, and the buyer has nothing. I would contact the buyer, and advise that their item was returned, due to them not updating their address.. And if they still want it,they need to send you another shipping fee. If they no longer want it, then you should refund their item price, not shipping though, minus any fees you will lose.. It is the right thing to do. Report this Post to the Staff
	Replies: 3 / Views: 2,947

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