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Wondering What To Do...(Ebay Issue)

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NumisMattyUk's Avatar
United Kingdom
2217 Posts
 Posted 02/23/2009  9:09 pm Show Profile   Bookmark this topic Add NumisMattyUk to your friends list Get a Link to this Message Number of Subscribers
Just sold an item on the bay (yesterday) and today the buyer asked me to send it via Airsure so I wondered what was the problem as they haven't paid yet. I went to send an invoice but it turns out they are no longer registered. Now I have recently been messed around by a buyer from Scotland who is no longer registered either. He made a non-receipt of item dispute in PayPal but now Royal Mail says his package has been delivered only he hasn't replied (shock! we knew that was coming..) and so I haven't got my money given back to me in PayPal - quite possibly they will never do so.
So naturally, I am reluctant to even deal with this latest person (who lives in Spain) and they don't have their item, haven't paid for it anyway etc.. so I fancy I will just call it off and resell the item. I don't like dealing with fools. Can anyone advise me how to cancel the sale and start reselling the item or else what would you do in this situation?

Thanks,
Matt
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manila galleon trade's Avatar
Spain
1361 Posts
 Posted 02/23/2009  9:30 pm  Show Profile   Bookmark this reply Add manila galleon trade to your friends list Get a Link to this Reply
You have to report it as unpaid item so ebay can give you back the commissions taken from you. After that you have to wait for a number of days if you still want payment if not I think you can resell, not so sure about it. It happened to me once and I gave the guy a chance so I waitied just to find out after waiting that he was no longer registered.
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NumisMattyUk's Avatar
United Kingdom
2217 Posts
 Posted 02/23/2009  11:12 pm  Show Profile   Bookmark this reply Add NumisMattyUk to your friends list Get a Link to this Reply
Ah yes, that's the simple solution :)
'cept this guy won't be givena chance - I don't deal with people on the banned list :P
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xshift's Avatar
United States
2669 Posts
 Posted 02/23/2009  11:23 pm  Show Profile   Bookmark this reply Add xshift to your friends list Get a Link to this Reply
Matt.. if he's no longer a registered user, then that purchase should be void. You should definitely make sure in the small print, but I would think you can't go through with a contract when you can't find the 2nd party! ebay should automatically give you back your fees, as this isn't anything as simple (ha) as an unpaid-for item.
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wd1040's Avatar
United States
3098 Posts
 Posted 02/23/2009  11:33 pm  Show Profile   Bookmark this reply Add wd1040 to your friends list Get a Link to this Reply
Report it on PayPal now! I think between 15-45 days after the auction, you can file a claim to get your fees back. Earlier, they don't allow you to do it, and later (than 45 days) they will say sorry.
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xshift's Avatar
United States
2669 Posts
 Posted 02/24/2009  12:46 am  Show Profile   Bookmark this reply Add xshift to your friends list Get a Link to this Reply
Sorry.. I meant automatically as in 'automatically after you file the claim' Of course they won't give them back if you don't ask. I was just trying to say you shouldn't have to go through their usual waiting period while they mess around since they can see the user is no longer registered.

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NumisMattyUk's Avatar
United Kingdom
2217 Posts
 Posted 02/24/2009  3:20 pm  Show Profile   Bookmark this reply Add NumisMattyUk to your friends list Get a Link to this Reply
Thanks for the advice guys.


Quote:
Report it on PayPal now! I think between 15-45 days after the auction, you can file a claim to get your fees back. Earlier, they don't allow you to do it, and later (than 45 days) they will say sorry.


I have never been sure on where to go to report anything to ebay?
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NumisMattyUk's Avatar
United Kingdom
2217 Posts
 Posted 02/24/2009  3:54 pm  Show Profile   Bookmark this reply Add NumisMattyUk to your friends list Get a Link to this Reply
OK I found it, no problemo..
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