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 Replies: 14 / Views: 1,478 |
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New Member
United States
33 Posts |
There once was an ebay seller that had several thousand positive feedbacks and very few negatives. Researching the item's he has sold ranged from Coke bottle sets to new electronic. However no coins. Two advertised "Uncirculated 1 oz. gold Maples come insured and delivered. Upon opening the box, buyer finds the normal crumpled newspaper and then finds the two coins together in a in the sandwich bag. Besides being packed and shipped terribly, it is apparent they have been handled. Not one to hurt this sellers reputation, I will politely tell him he needs to find a better method. Can I truthfully state these are not "Uncirculated" in my response? Thanks |
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Bedrock of the Community
United States
10982 Posts |
I would still classify those mishandled gold Maple Leafs as uncirculated. While the seller sounds a couple cards short of a full deck, the handling and poor packaging do not make those coins circulated. Your response should state that the coins were poorly packaged. Beyond that it's up to you how to describe them. If you said they were circulated; it would beg the question of who used them to buy $50 worth of goods/services and who was the lucky soul that pucked them from circulation to sell on ebay? Edited by BH1964
06/16/2009 12:41 pm
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Pillar of the Community
United States
632 Posts |
What I find funny is that this guy described 1 oz. gold maples as "uncirculated"
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Their a $1000 coin, why in the world would they ever be "circulated"? The guy should have definitely packaged them better, and I would let him know that in the feedback. If possible, tell him the description was also ambigious.
I mean, when you say an uncirculated quarter, coin collectors know what to expect. But an uncirculated 1 oz. maple leaf....okay....so its a maple leaf that looks just like all the others? Stupid description.
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Bedrock of the Community
United States
10982 Posts |
Quote:
But an uncirculated 1 oz. maple leaf....okay....so its a maple leaf that looks just like all the others? Stupid description.
Most mints describe them as uncirculated to help differentiate them from proof strikes. When you see gold bullion coins in holders labeled MS they were likely released as uncirculated. It can be a little confusing, as these were never intended for circulation, but it is accepted terminology. |
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Pillar of the Community
United States
632 Posts |
Ah see, I never even thought about differentiating from proof strikes, but your right, that is accepted terminology.
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Member
United States
917 Posts |
Good to hear its a $1000 coin , I got a couple last year @ 800 , id have those ones checked out mate , sounds very odd they guy sold thousands of items but no coins , then comes away with two of the purest gold coins on the planet.
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Bedrock of the Community
United States
19949 Posts |
Unless you bought them at an unreal price, I would return them. Dings and finger prints are no way to treat coins of that value. Any numismatic premium is likely gone from the coins and they are probably only bullion at this point.
Lincoln Cent Lover!VERDI-CARE™ INVENTOR https://verdi.care/
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Pillar of the Community
Canada
598 Posts |
I consider Maples(but not proofs) to be bullion anyway, and worth a few percent above bullion value. The premium mint prices evaporate on re-sale.
Did the seller not have decent pictures? If they arrived in worse shape than the pictures and the condition is of importance to you, by all means contact the seller and see if there's anything to be done about it.
I haven't seen the condition of your coins, but it doesn't sound like they are gouged/or in an extremely disfigured state. I would have no problem buying a scratched/cleaned/fingerprinted Maple at spot. If it were a total crapfest I'd clean it myself.
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Pillar of the Community
United States
1055 Posts |
I would send them back. The best part about owning a coin is being able to look at it and enjoy it while it is in your care. Who wants to look at a uncirculated gold coin with someones fingerprints and smudges on them. There are tons of the same coins available on ebay for around the same price. I would get a refund and buy from a reputable dealer on ebay. my $.03 |
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Pillar of the Community
Canada
598 Posts |
To be able to return an ebay item... "the item the buyer has received is significantly different from what was described in the listing". Again, the question really is how much damage was done by the seller's shipping method. If the pictures in the listing(if there were any), are an accurate representation of what you've received, any re-course would have to be representative of the integrity of the seller... in other words, if the pictures were accurate you would have little legal re-course, but a decent seller may be responsive to your plight. In this case an exchange sounds unlikely, and a refund for return/or partial refund would have to negotiated with the seller. If the defects in question are just smudges and fingerprints... gold is a very non-reactive element, and there is a plethora of information on this site for dealing with this type of situation... sometimes I'm scared to say cleaning... but acetone dips are a re-curring topic. I agree if you've paid $1000US for uncirculated, you would have thought them to be in better condition... $1000CDn would be a bargain.(<<< that is my oversight) |
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New Member
 United States
33 Posts |
Thanks everyone and especially IBGolden. I paraphrased several of evryones comments into a lengthy message, and didn't mention a refund. I sent it to the seller last night and just received his response:
"I'm sorry that you are unhappy with this item. This item has no coin value and never will and are uncirculated. We would be more than happy to have them back if you want to ship them back and we can issue you a refund."
I will probably go that route and I wish my camera was working so I can show you what I mean.
One major and final question I have is:
If you are required to pay for an item before the seller will ship it. How does a return and refund work?
As I have never had to do this before and we could be talking $4,000. I want to make sure it's done right.
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Pillar of the Community
Canada
598 Posts |
Sign into ebay as you normally would... Click on "Help"... top right... scroll down. Click on "Security & Resolution Center". Click on "Frequently Asked Questions" in left colunm. The first "Question" at the top under "General" is the process you really should follow. All parties will have a record of the transaction. Make the seller aware that this measure is purely for the record provided, and in no way questions his/her integrity... if anything, the process insures you the selfish indulgence of security. I would not trust such an amount to... "Yeah, just send them back and will give you your money." This process is from ebay dot ca(<<< edit... ebay.com fills in automatically  ). I am assuming that it is the same on ebay.com, since as of June 15, 2009, the U.S. changes to ebay have been implemented in Canada. However, please ensure you follow the steps listed on the ebay you use... probably .com, being in the U.S. Send the item(s) properly disclosed and fully insured by a carrier that accepts such items(some carriers will not warrant coins and bullion) ... keep copies of everything. You might even want to take some photos of your return process. >>> 2nd edit. What the hey, I'll throw this in from ebay dot ca since I'm checking out their new policies... Quote:An item is "significantly not as described" if the item varies greatly from what was described in the item listing. This does not include cases where the buyer is disappointed with the item and/or it did not meet the buyer's expectations. The condition of the item must affect its value or usability to fall under the "significantly not as described" category. If the buyer and seller cannot resolve the issue on their own, ebay will ultimately determine whether the item is "significantly not as described." Edited by IBGolden
06/18/2009 12:50 am
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Bedrock of the Community
United States
10982 Posts |
Quote:
If you are required to pay for an item before the seller will ship it. How does a return and refund work?
Eaglenest: You return the item and the seller issues the refund after receipt. If you decide to return them, be sure to get "Signature Confirmation" delivery. Do you have a link to the auction? I bought a lot of gold bullion on ebay last year and never had this problem. It would be helpful to see the auction. |
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Bedrock of the Community
United States
20753 Posts |
My Son sells on ebay. He has friends, neighbors, etc send in all those great, fantastic replys all the time. So you believe in feed backs, HUH? For me Uncirculated means never seen circulation and that means no fingerprints, no dents, dings, scratches, etc. |
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Bedrock of the Community
United States
10982 Posts |
Quote:
For me Uncirculated means never seen circulation and that means no fingerprints, no dents, dings, scratches, etc.
You can't be serious. So uncirculated means a 70 grade every time? Any exceptions and the coin is not uncirculated? You have a lot of posts just carl, I can't believe you really think the above quote is correct. |
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Replies: 14 / Views: 1,478 |
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Posted 06/16/2009 01:11 am
