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Just Got A Neutral Feedback...read This !!!

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grovey's Avatar
United States
440 Posts
 Posted 04/16/2005  8:18 pm Show Profile   Bookmark this topic Add grovey to your friends list Get a Link to this Message Number of Subscribers
I had an auction on ebay. The auction ends I send 2 emails. the check shows up 3 weeks later. I mail the item and leave positive feedback. He gats the pin and I get this

Pin finally arrived after 1 month, nicely packed, nice pin
Buyer roughryderranch ( 823) Apr-16-05 12:01 6516955755

Reply by fptoyman: CHECK TOOK 3 WEEKS TO ARRIVE.SHIPPED SAME WEEK.I DIDN'T WAIT FOR CHECK TO CLEAR Apr-16-05 17:49

So I sent him this note:
Good Evening,
I wanted to let you know 2 things . 1st I am glad you are happy with the russian pin. 2nd- The check took 3 weeks to arrive. I don't know why nor am I placing blame. The fact is it took 3 weeks to get here. I shipped it the same week without waiting 10 days for it to clear. Then I get a neutral feedback ?. The only thing I did wrong was ship the item without waitng for the check to clear. I also remember leaving you positive feedback the least you could have done was the same for me.
Thanks,
Gil (fptoyman)

BOY THAT STINKS !!!!!


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Metalman's Avatar
United States
7123 Posts
 Posted 04/16/2005  8:54 pm  Show Profile   Bookmark this reply Add Metalman to your friends list Get a Link to this Reply
Grovey

This really falls under the Old Business adage,, (You cant please all the people all the time )!!! Dont let it bother you !!

Rick
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SFDukie's Avatar
United States
980 Posts
 Posted 04/16/2005  11:01 pm  Show Profile   Bookmark this reply Add SFDukie to your friends list Get a Link to this Reply
Grovey,
I agree- don't sweat it. Anyione who bothers to look at your Fb will understand. You could try emailing him again and see if he'll wd fb. When was his payment postmarked? Check dated? Put those details in if they help explain things.
Don
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Susanlynn9's Avatar
United States
5877 Posts
 Posted 04/17/2005  10:20 am  Show Profile   Bookmark this reply Add Susanlynn9 to your friends list Get a Link to this Reply
That does stink, but things like this happen all of the time. I know that there are buyers who feel that sellers should leave their feedback first, but this is why it's a good idea to wait. If you hadn't left your positive for him, don't you think he would have contacted you prior to leaving a neutral?

I know that there are people who withhold feedback as extortion, but it actually makes good business sense. If a seller has not yet left feedback, it makes the buyer more willing to give the seller a chance to explain or rectify a situation. This is why there are sellers who feel that a transaction is not complete until the buyer has left feedback stating his satisfaction (or disatisfaction) with the transaction. People are simply more apt to attempt communication if they feel there is something in it for them. Sad, but true.
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Susanlynn9's Avatar
United States
5877 Posts
 Posted 04/17/2005  10:29 am  Show Profile   Bookmark this reply Add Susanlynn9 to your friends list Get a Link to this Reply
FYI: Check out the feedback left by him and received by him. This guy is a hothead. This is why it's important to check feedback for buyers as well as sellers.

Negative/Neutral Feedback Left for Others

Negative/Neutral Feedback Received
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ageka's Avatar
Belgium
2078 Posts
 Posted 04/17/2005  11:33 am  Show Profile   Bookmark this reply Add ageka to your friends list Get a Link to this Reply
This guy really is rough

Sofar I have left no negative and 1 neutral and witheld 3 feedbacks
Those I withheld should have been negatives because they really were misrepresentation (like sending a 1813 napoleon when the auction was for a 1815 battle of Waterloo date , big difference ; the vendor immidiately started offering a rebate and then took 7 weeks to actually sent the rebate because I had promised him on the 59 th day a negative )
Is there any way to find out how many feedbacks are withheld ?

The neutral was for a Suisse vendor with more then 3000 feedbacks who should have known I was going to have custom trouble and should have used the right labelling on the custom declaration
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Susanlynn9's Avatar
United States
5877 Posts
 Posted 04/17/2005  12:50 pm  Show Profile   Bookmark this reply Add Susanlynn9 to your friends list Get a Link to this Reply
You can see completed auctions for a seller for the last 30 days. After that, the only ones you can see will be from the feedback profile (which means they won't be visible unless feedback is left).

I am not sure what the problem was with your customs form, but please keep in mind that it's against federal law to lie on a customs form and, if the seller has a legally registered business, there can be significant consequences if the customs forms were not filled out correctly. We have had a number of buys who wanted us to mark merchandise as "gifts". Given the amount of shipping we do, it would just be a matter of time until we would be discovered; therefore, we refuse to do it. For a seller who only sells part-time, it is probably possible to get away with it, but I know I wouldn't want to risk my business.
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ageka's Avatar
Belgium
2078 Posts
 Posted 04/17/2005  1:16 pm  Show Profile   Bookmark this reply Add ageka to your friends list Get a Link to this Reply
I appreciate your answer but shipping from Switzerland to Belgium
should be known by somebody with 3000 feedbacks all on coins
There are several categories an experienced Suisse dealer shipping worldwide and to Europe should be aware off
Even if the Suisse are not European Union
1) Gold for investment at 99.99 is tax free
2) Gold coins that are legal tender and 900/1000 purity and less then 80% over spot are tax free ( there is an age limit I forgot )
3) Calling a double eagle a numismatic is about the dumbest thing a
Suisse dealer sending to Belgium can do unless he/she wanted to call it jewellery
The first is 8% tax the second is 21% tax
The correct form should have said american 20$ gold investment coin
900/1000 purity

I think I read somewhere that a feedback not given brings down the percentage and therefore in theory should be able to be calculated from the negs neutrals and pos
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Susanlynn9's Avatar
United States
5877 Posts
 Posted 04/17/2005  1:29 pm  Show Profile   Bookmark this reply Add Susanlynn9 to your friends list Get a Link to this Reply
I should not have assumed that you requested incorrect info. Please accept my apology. I agree that the seller should have known the laws and filled out the customs forms accordingly.

As far as I know, feedback not left does not affect feedback rating in the slightest. It's as if the transaction didn't happen as far as feedback rating goes. I do think that there should be a way to see how many auctions a seller has that haven't received feedback. It would be interesting to see as this could also help point to feedback extortionists. However, I don't see ebay providing any more info than they absolutely have to.
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ageka's Avatar
Belgium
2078 Posts
 Posted 04/17/2005  1:42 pm  Show Profile   Bookmark this reply Add ageka to your friends list Get a Link to this Reply
quote:
Originally posted by Susanlynn9

I should not have assumed that you requested incorrect info. Please accept my apology. I agree that the seller should have known the laws and filled out the customs forms accordingly.



I did in no way think you assumed that I requested incorrect info
You are the most correct person I ever met on the internet

However I can understand the gift requests because there is a base fee of 8 euro since the tax is collected by the mailman and often the 8 euro can be more then the tax itself or more then the thing you bought
Edited by ageka
04/17/2005 1:45 pm
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Susanlynn9's Avatar
United States
5877 Posts
 Posted 04/17/2005  1:54 pm  Show Profile   Bookmark this reply Add Susanlynn9 to your friends list Get a Link to this Reply
quote:
Originally posted by ageka

quote:
Originally posted by Susanlynn9

I should not have assumed that you requested incorrect info. Please accept my apology. I agree that the seller should have known the laws and filled out the customs forms accordingly.



I did in no way think you assumed that I requested incorrect info
You are the most correct person I ever met on the internet

However I can understand the gift requests because there is a base fee of 8 euro since the tax is collected by the mailman and often the 8 euro can be more then the tax itself or more then the thing you bought



That's a real shame. Do they call it a "processing fee" or some other such thing? These are the types of things that limit commerce overseas. I guess the governments feel that they need to get their cut of every transaction.
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ageka's Avatar
Belgium
2078 Posts
 Posted 04/17/2005  2:03 pm  Show Profile   Bookmark this reply Add ageka to your friends list Get a Link to this Reply
quote:
That's a real shame. Do they call it a "processing fee" or some other such thing? These are the types of things that limit commerce overseas. I guess the governments feel that they need to get their cut of every transaction.


They call it a "presentation fee" since the mail is doing the job of the taxpeople but since both work for the government it is the same

Apart from tax we have other things like "accijnzen" I cannot translate but it makes gas at the pump cost 6.14 dollar a gallon
I can get good white german wine for that price
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Susanlynn9's Avatar
United States
5877 Posts
 Posted 04/17/2005  3:10 pm  Show Profile   Bookmark this reply Add Susanlynn9 to your friends list Get a Link to this Reply
quote:
Originally posted by ageka
Apart from tax we have other things like "accijnzen" I cannot translate but it makes gas at the pump cost 6.14 dollar a gallon
I can get good white german wine for that price



Aaaacccckkkk!!! [:0]
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catman's Avatar
United States
954 Posts
 Posted 04/17/2005  3:13 pm  Show Profile   Bookmark this reply Add catman to your friends list Get a Link to this Reply
Grovey,

There are people out there like that. I think you can stop him from bidding on your items if you want. But I agree with the others. Don't worry about it.

catman
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Mike's Avatar
United States
2884 Posts
 Posted 04/17/2005  4:09 pm  Show Profile   Bookmark this reply Add Mike to your friends list Get a Link to this Reply
People should be very careful about posting a negitive. If you post a negitive against someone the very best rating they can ever attain again is 99.9%. I know that's an impressive rating but to recover from a neg for most sellers is a long road. To me how a seller responds to a neg tells you more than the neg left! Also,remember many sellers are buyers as well! It is important to look as some negs can result from a simple "lost in the mail payment" to a shipping charge dispute. It pays to trake a liitle time and actually read the comments rather than make an opinion solely based on numbers! Mike
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bobby131313's Avatar
United States
24171 Posts
 Posted 04/17/2005  4:14 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply

quote:
People should be very careful about posting a negitive. If you post a negitive against someone the very best rating they can ever attain again is 99.9%.


Actually you can get 100%. 2,000 pos and 1 neg will be 100%.
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