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Apmex Order Delays?

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Author Previous TopicReplies: 4 / Views: 1,748Next Topic  
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vinnycoin's Avatar
Canada
442 Posts
 Posted 02/09/2011  10:02 pm Show Profile   Bookmark this topic Add vinnycoin to your friends list Get a Link to this Message Number of Subscribers
Just wondering if anyone else is having delays with APMEX? I sent in my payment a while ago and the status still says "awaiting payment". The tracking info says they've received it. I called the 1 800 no. but it says voicemail full! Perhaps high demand? Just hopign my order doesn't' get cancelled as they require payment within 5 business days and today is the deadline.

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BH1964's Avatar
United States
10982 Posts
 Posted 02/09/2011  10:47 pm  Show Profile   Check BH1964's eBay Listings Bookmark this reply Add BH1964 to your friends list Get a Link to this Reply
Give them a call tomorrow during normal business hours and speak with someone in trading. You should be able to get it straightened out quickly. Shoot them an e-mail tonight if you want to, but I'd speak with a 'real' person tomorrow.
ANA #R3154474
Valued Member
vinnycoin's Avatar
Canada
442 Posts
 Posted 02/09/2011  11:08 pm  Show Profile   Bookmark this reply Add vinnycoin to your friends list Get a Link to this Reply
Is there another number besides teh 1800 number on their website though? That one just goes straight to a message.
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BH1964's Avatar
United States
10982 Posts
 Posted 02/09/2011  11:31 pm  Show Profile   Check BH1964's eBay Listings Bookmark this reply Add BH1964 to your friends list Get a Link to this Reply
It's going to the message because you're calling outside of normal business hours. They are on Central Time and open from 8:00am to 5:00pm Monday through Friday I believe.

You can send them an e-mail through their 'Contact Us' page.
ANA #R3154474
Valued Member
vinnycoin's Avatar
Canada
442 Posts
 Posted 02/10/2011  12:04 am  Show Profile   Bookmark this reply Add vinnycoin to your friends list Get a Link to this Reply
Ya, I called in the afternoon Central time, but just kept getting the machine.. I just really hope my order doesn't get cancelled.

Left an email.. hopefully someone responds!
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