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I would insist on a full refund including shipping or perhaps a partial refund to compensate you for keeping the quarter you received.
I would insist on a full refund including shipping or perhaps a partial refund to compensate you for keeping the quarter you received.
I would not give a partial refund, because some buyers use that trick to get a discount after the deal is made. If you offer refund or replacement, it's amazing how suddenly they really don't want to return the item, because whatever they were complaining about was non-existent. The louder they scream, the more likely nothing is wrong.
Of course, I wouldn't advertise an item and ship something inferior, either.



















