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Mislabeled Coins From PCGS Sent Back To Me

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Author Previous TopicReplies: 17 / Views: 2,155Next Topic Page 2 of 2
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425 Posts
 Posted 09/15/2025  9:45 pm  Show Profile   Bookmark this reply Add SaturnD51 to your friends list
Thanks Spence. I will agree with what you say.
Marve65 there are also people who said some do collect mislabeled slabs. Only problem is it is a small group of buyers who save mislabeled slabs. Finding and hoping they would buy them would take time I guess. Maybe I 'll try to work out something with pcgs if they ever answer the email I sent them. They sure are not calling me back. Thanks everyone.
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 Posted 09/15/2025  10:53 pm  Show Profile   Bookmark this reply Add DOCC to your friends list
Can't see how you would get in trouble, PCGS claims they are Silver so they must be Silver . Let them deal with their mistakes.
I swing a metal detector and have a knack for finding dirty old coins.
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 Posted 09/16/2025  04:18 am  Show Profile   Bookmark this reply Add I6609 to your friends list
If you're intent is to sell them try selling as an error slab mite get more than you think
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 Posted 09/16/2025  06:59 am  Show Profile   Bookmark this reply Add livingwater to your friends list
The grading companies do make mistakes. IMO there should be no charge from them to fix a wrong label. I have a 1993 silver libertad mislabeled by NGC as 2010. I bought it on ebay. It's on NGCs census site with photos.
Edited by livingwater
09/16/2025 07:00 am
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 Posted 09/16/2025  09:10 am  Show Profile   Bookmark this reply Add jbuck to your friends list

Quote:
If you're intent is to sell them try selling as an error slab mite get more than you think
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 Posted 09/16/2025  09:20 am  Show Profile   Bookmark this reply Add BStrauss3 to your friends list
Contact PCGS customer service and ask them for a return shipping label. They -should- fix mechanical errors at no cost.
-----Burton
50+ year / Life / Emeritus ANA member (joined 12/1/1973)
Life member: Numismatics International, CONECA
Member: TNA, FtWCC, NETCC, EveryCountry (online) coin club
Owned by three cats and a wife of 40+ years (joined 1983)

Author: 3rd Edition of the Sample Slabs book, https://www.sampleslabs.info/
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 Posted 09/16/2025  3:20 pm  Show Profile   Bookmark this reply Add SaturnD51 to your friends list
After three calls on different days to get a call back on my phone, pcgs has failed to respond or call me back. I have even emailed notices of the wrong labeling to them. My two Kennedy halves were no even labeled as silver on my submission page. wow talk about labeling them as silver Kennedy halves when you can clearly see the copper on the edge of the coin. Well maybe I will call Great Collection and see if they say try selling them as error slabs.Thanks again everyone for your comments.
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 Posted 09/16/2025  4:19 pm  Show Profile   Bookmark this reply Add jbuck to your friends list

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After three calls on different days to get a call back on my phone, pcgs has failed to respond or call me back...
Bummer.

Quote:
Well maybe I will call Great Collection and see if they say try selling them as error slabs
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 Posted 09/23/2025  6:18 pm  Show Profile   Bookmark this reply Add SaturnD51 to your friends list
GreatCollections and Heritage auction never got back to me. Guess I put the coins in my safe. Case closed.
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 Posted 09/24/2025  09:39 am  Show Profile   Bookmark this reply Add jbuck to your friends list

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GreatCollections and Heritage auction never got back to me. Guess I put the coins in my safe. Case closed.
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 Posted 11/27/2025  11:57 pm  Show Profile   Bookmark this reply Add Conder101 to your friends list
Try posting letters to the editors in the major numismatic publications, with pictures and the fact they won't reply to your inquiries. If there is one thing they hate it's bad publicity.
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 Posted 11/28/2025  12:38 am  Show Profile   Check Brandmeister's eBay Listings Bookmark this reply Add Brandmeister to your friends list

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What the PCGS Guarantee Does Not Cover

The following is further explanation of what the PCGS Guarantee does not cover.

Clerical or "mechanical" errors. PCGS occasionally makes clerical errors in inputting data which is shown on the insert in the PCGS holder; consequently, the PCGS Guarantee does not cover obvious clerical errors, what we call "mechanical errors." The key concept is how obvious the error is to the naked eye. If you can easily tell just by looking at the coin that the description on the holder is wrong, then the coin/holder combination is not covered by the PCGS Guarantee.

So apparently by that reasoning process, PCGS washes their hands of fixing their incorrect slab because you can see that the copper edge of the coin means it isn't silver?
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 Posted 12/01/2025  6:17 pm  Show Profile   Bookmark this reply Add Dearborn to your friends list

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So apparently by that reasoning process, PCGS washes their hands of fixing their incorrect slab because you can see that the copper edge of the coin means it isn't silver?

That sounds typical of large corporations..
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 Posted 12/01/2025  6:33 pm  Show Profile   Check Brandmeister's eBay Listings Bookmark this reply Add Brandmeister to your friends list
That entire policy just sounds bizarre. So let's say that you send them a $200 coin and pay the fees for grading and slabbing. They send back your mint state 1939 Walking Liberty half in a holder labeled XF45 1901 Indian cent. You can't use that coin for a registry set, and you can't really sell the coin online or to a dealer, and most importantly, the grade on that graded slab means nothing. So having failed at grading, and failed at encapsulation, they wash their hands of the mistake because a Walking Liberty half dollar cannot be reasonably mistaken for an Indian Head cent?

I mean, come on, it seems like their customer should at least get a refund for their failure to provide the purchased service.
Edited by Brandmeister
12/01/2025 6:34 pm
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 Posted 12/02/2025  09:06 am  Show Profile   Bookmark this reply Add jbuck to your friends list

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I mean, come on, it seems like their customer should at least get a refund for their failure to provide the purchased service.


Never sent a coin in, never will. I let someone else take that journey for me.
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