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 Replies: 39 / Views: 5,055 |
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Pillar of the Community
United States
2335 Posts |
This topic has been discussed a bunch of times. I've come to the conclusion that people who think feedback should be left immediately upon payment are mostly decent people that wouldn't dream of gaming the system. Unfortunately they also have a hard time comprehending that there are a LOT of people that either deliberately game the system or are flat nuts.
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Pillar of the Community
United States
8137 Posts |
This is exactly why I prefer to sell at shows and not on ebay.  |
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Pillar of the Community
United States
1291 Posts |
I totally get what Bobby and others are saying about how the deck is heavily stacked in the buyer's favor - I really do. Perhaps I've lived a charmed sellers life on ebay where I haven't experienced any nightmares. It's also possible that because most of the stuff I sell is sort of...low end and low cost...that I wouldn't have a problem refunding a sale and telling an unreasonable buyer to just "keep the %$#@ coin" just to avoid a hassle. I know you can't do THAT with a truly expensive item... Perhaps the best answer would be if ebay were to restructure the feedback system so that a seller absolutely, positively could NOT leave a feedback until one was received from the buyer. That way, buyers would know not to expect one until they left one...and sellers like me could point to the new policy as the reason for why we are no longer "going first". |
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Pillar of the Community
United States
2254 Posts |
Quote:
This topic has been discussed a bunch of times. I've come to the conclusion that people who think feedback should be left immediately upon payment are mostly decent people that wouldn't dream of gaming the system. Unfortunately they also have a hard time comprehending that there are a LOT of people that either deliberately game the system or are flat nuts. ^^^^This. Folks just don't realize the sheer amount of scammers out there today. |
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Valued Member
Canada
227 Posts |
bobby's right on.  The ebay feedback system  ain't worth the powder to blow it to heck. |
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Bedrock of the Community
13014 Posts |
Quote:Perhaps the best answer would be if ebay were to restructure the feedback system so that a seller absolutely, positively could NOT leave a feedback until one was received from the buyer. That would make sense. Or quite honestly just get rid of buyer feedback all together. You cant leave anything but positive so whats the point? At the very least add a five star rating system for payment time |
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Pillar of the Community
United States
1130 Posts |
Yeah, they should add a buyer rating system.
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Pillar of the Community
 2087 Posts |
Well I sell and buy on ebay. As I said most coin sellers I deal with leave feedback as soon as the item is dispatched. As a seller that's what I do. Waiting to see if a buyer with considerable positive ebay feedback( myself: 573 with 100 % positive) is happy is just "insulting". You have all convinced me I am right and sellers who wait for my feedback are never ever going to get it! I must say its probably an American thing ....American sellers tend to distrust first! Edited by austrokiwi
10/13/2013 06:26 am
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Pillar of the Community
United States
1130 Posts |
You obviously have not dealt with anyone like we are describing, and that's good. If I sent you an eMail that asked if you have received your item and that I will leave you positive feedback as soon as you do the same for me, what would you do?
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Pillar of the Community
2087 Posts |
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You obviously have not dealt with anyone like we are describing, and that's good. If I sent you an eMail that asked if you have received your item and that I will leave you positive feedback as soon as you do the same for me, what would you do? OK first a little about my real life, I am an Industrial- Organization Psychologist. I don't do counseling or deal with nutters. I deal with people and work processes to make organizations run better( and make more money). Now with an ebay purchase it is little different to a shop purchase. The feedback is simply a small added extra. Shops need to build a reputation....buyer dont! On ebay I believe when I am buying giving feedback is a courtesy I extend to a seller I don't give feedback to mainstream shops( even when buying online). On ebay feedback helps trust and sorts out good sellers from bad ones, but there is no requirement for any one to leave feedback. NOw I expect any s;leer to stand behind their product, my online buying reputation is good ( the only disputes I have ever had were due to misrepresentation of goods and shill bidding) A seller who waits for me to leave feedback is actually telling me one or all of the following ( before the product is received):
- They have possibly misrepresented the product
- that here is someone who doesn't trust me and that they do not believe in their product
- I am likely to have major problems with this seller if the item is lost or broken in transit
- May be they are lazy...so Its unlikely I will get feedback from them even if I leave feedback
In answer to the question: I would tell you the opportunity for you to leave feedback had passed and I will not be leaving feedback. |
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Pillar of the Community
United States
1130 Posts |
Okay, if you are talking about sellers wanting you to leave feedback before you get the item, I can understand. I normally send my people a message after about a week of the tracking number saying it has been delivered. If someone sends me a message back saying that they would rather me leave feedback first, I don't have a problem with it. It is the people that don't even send a message back, which is the majority, that get on my nerves.
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Pillar of the Community
2087 Posts |
Now I have another one: this time a local coin dealer. At least this time I paid by Paypal instead of bank transfer. Cost of the purchase, with postage, US$570.00 (paid on the 4 November less than 10 minutes after the auction ended). There has been no acknowledgement of the purchase, no notification of the item having been sent. You may think I am impatient its only three days later....but if the item was posted on the 5th it would be expected to arrive today. If it hasn't been posted then its pretty slack service. Now if it were €20-€80 worth I wouldn't care but I expect with high value purchases a little more respect from the seller! I am confident the coin will arrive but there is no way I am leaving feedback!! I think this may put my original post in perspective.....remember in mainland Europe most sellers insist on Bank transfer for payment( it is heaps cheaper than paypal) Why not leave negative or neutral feedback? Well it often just ends up in a long irritating discussion with the seller, and leaves a sour taste. IMHO its better just to refuse to give any feedback. Actually this is the second one like this: Another €518.00 ( not US$$s this time) purchase just turned up by courier last week)...the seller hadn't marked the item as having been sent hadn't listed the tracking number. The very morning of the day the item ended up arriving I had sent an ebay message asking had they received the payment....it was only then they recorded on ebay the tracking number ( they didn't reply to me at all) of the package..the tracking number was posted several hours after I had received the item. Edited by austrokiwi
11/07/2013 03:08 am
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Pillar of the Community
United States
1130 Posts |
What was their handling time?
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Pillar of the Community
Canada
2124 Posts |
But these are 2 different things. If the seller doesn't inform you about when he is shipping, that's wrong and I agree but leaving a feedback is something different. I buy and sell and when selling, I've this in the description Feedback: "Please leave me Feedback after you receive merchandise. I will leave you Feedback after I receive one from you. This is only fair because many people don't leave any feedback. I appreciate your business, if you are satisfied with my service, please leave me a positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a "Perfect 5 stars". When rating the shipping time please consider international security customs and handling. Your recognition will make me serve you better and confidently. My goal is to ensure you had a pleasant experience with me. Please email me before leaving any less than 5 stars ratings, negative feedback or open any dispute. I understand the concerns and frustrations you might have, and would appreciate the opportunity to resolve any problems to the best of my abilities. Please Note: make sure the 'shipped to' address you enter during checkout is correct. Due to ebay seller protection policy, I cannot change the shipping address once payment is made. Thank you and good luck Bidding." |
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Pillar of the Community
2087 Posts |
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What was their handling time? the paypal purchase two days after receiving payment. its now the seventh so I might be a little impatient. The bank transfer the handling time was supposed to be 1 day. The US$570 coin should have been processed yesterday....with the local post here that means it will arrive tomorrow or Monday.....lets see. I know some of you think I am overreacting...but these seller are oddities the majority leave feedback as soon as the item has been dispatched...and a smaller number just contact me to say the item has been dispatched. Its the sellers who disappear into a black hole as soon as payment is made that irritate me greatly especially when we are talking about decent sums. The seller whose product I have already received is not getting feedback from me....they had me worrying whether the bank statement went astray so I feel quite justified in making them wonder if the item has gone missing. And I will respond as they did to my communications.....ie:no reply. Edited by austrokiwi
11/07/2013 3:50 pm
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Replies: 39 / Views: 5,055 |
First Page
Posted 10/08/2013 09:17 am
