Is This A Denver Mercury? Could Have Just Scored Big

Oh C'mon...the buyers are really to blame? I can think of a half-dozen valid reasons why I might return a coin. And what ebay says about offering returns is pretty darn clear. Similarly, I offer a 14-day return policy here on CCF: no questions asked, all I want is the item to return in the condition I sent. I think this policy instills trust, rather than exploitation--I've never had a bad transaction here on CCF.

Not trying to be acrimonious here, but it's sorta pointless to lump on the buyer. It just escalates things, and they can always take their business elsewhere.

Hmm...I've read the same thread but I guess I've taken away something different about it.
You know, a lot of dealers of collectables offer a "review period" where the buyer can examine the item and decide yes or no, without conditionals. This is because photos very seldom capture the impression of the item in-hand. I have a few friends who conduct business this way, and it seems to work well for all involved. But I recognize there are forces on ebay which drag transactions towards the gutter. I guess what I'm suggesting is there are ways to keep transactions and buyer satisfaction above this baseline. I think good business is about fostering long-term relationships--not just getting your money and calling it a "win" for your side. Those are my closing thoughts.

I sell on ebay & offer the 14 day return policy. I also offer "free" shipping on some items. When someone returns an item I don't get back my shipping, packaging or part of my Paypal fees. That's part of doing business.....but it doesn't make me a happy camper when someone returns an item because they gambled & lost, or because they suffer from buyers remorse. It's not fun to do the right thing & have someone manipulate the system.

I'm not taking sides on this interesting issue but
it does bring up one of my favorite debates.

The ever present question of ethics. A question/debate/argument which I've attended
seminars on, listened to speeches, read books and articles, to many water cooler discussions.
I love the question of ethics. (FYI- I'm a hunter and in the medical occupation, minefields of ethical debate)

Many people subscribe to the simple lowest denominator, if it's legal it's ethical, therefore
returning this coin is warranted, because it is within the rules. For many that is end of story.

I suspect sellers will not see it the same way but business is business and business always takes
'is it legal' as it's end point.

When a seller demonstrates high ethical standards by offering a liberal return policy, it's not really fair to that seller to treat his sales as an approval service.

I'm just saying...

-Duncan

We'll decide when the thread's over, thank you very much.

With that said, I do believe the dogpile has become tall enough - the point has been made.

You asked so I'll respond. I can't speak for the seller in this case so this is totally my point of view. I accept returns because it's the right thing to do, it makes customers happy, & most importantly there are limited circumstances where a return is justified(damage, mistake on my end,etc). I also post clear pictures that show ALL of the items attributes & flaws. In other words I do everything in my power to avoid having an item returned. Will I accept a return of an item that is exactly as described & pictured? Yes. Am I of the opinion that people that return items for no good reason are inconsiderate at best? Yes. The only lesson I see here is that some buyers believe a reasonable return policy is justification for wasting the sellers time & money.