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A Reply From Ebay To A Forgery Claim

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swamperbob's Avatar
United States
5362 Posts
 Posted 01/05/2015  9:10 pm  Show Profile   Bookmark this reply Add swamperbob to your friends list Get a Link to this Reply
paxbrit I believe I know the exact type you bought - a ring die edges pressure cast copy from China - they wholesale for 10 cents each (US $) in Hong Kong. The forger actually makes enough to pay for his investment on the initial postage charge - if you were to run into this situation again offer to return the coin(s) but only if the return postage is paid by the seller - they usually say just keep the coins.

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paxbrit's Avatar
United States
992 Posts
 Posted 01/05/2015  10:08 pm  Show Profile   Bookmark this reply Add paxbrit to your friends list Get a Link to this Reply
Swamperbob, you are right, they were die struck edges, correct weight, correct 'ring' of silver when put on a surface, but the detail of genuine coins was just absent. I compared one to a genuine coin I already had, then went to a dealer to see what he had to say. Yup, I was right, fakes. Then he went in the back, brought out what looked like three outstanding 19th century coins, and told me that was $9,000 worth of fakes.

When I got home, I took the Cyprus crowns into the shop and 'tested' them with a 3/8" drill. Interior was brass. I was very pleased to get my money back from ebay. Glad my first experience with Chinese fake coins turned out alright, now I'm pretty careful to check things out, they seem to be everywhere, and is why I'm still avoiding early Mexican crowns online, just hearing too many horror stories.

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zookeeperz's Avatar
United Kingdom
695 Posts
 Posted 01/23/2015  09:46 am  Show Profile   Bookmark this reply Add zookeeperz to your friends list Get a Link to this Reply
ebay can shout and scream as much as they like. And to say manufacturer or law enforcement . Well I laughed so hard I nearly cried to death. When did the ole Bill become coin authenticators. I back in around 2007 used to sell on ebay as TCS.Coins or in old money The Coin Shack. After I sent a complete BU Jefferson nickel set to italy. With all documentation. But back then it was only tracked UK side not once it left England. This Muppet claimed he never ecieved the items. Even though I sent proof of delivery. He got his money back. Plus he more than likely had the coins too boot. I was left without a sale and having to re - source the coins I had lost.That was the straw that ...... So I gave ebay the middle finger. Ebay/paypal same company different skins. 90% pro buyer orientated. Which is great if your a buyer because 9/10 times you claim you win. As aseller you are at the mercy of the wolves.
In the UK they advertise on national TV. Now I know that by law they have to be compliant in every area of trade and the trade descrition act to be aired. They do not even meet the basic requirement for consumer rights let alone any trade laws. They are basically breaking the law and are as fraudulant as the dirty counterfitters they promote and protect. Here in the UK it is black or white not so many grey areas . It either does as it says on the tin or you can shove it where the sun will never shine. "Goods not as described". Erm let me see . It's a fake . Well that one is covered. "Not fit for purpose". Well it was supposed to fill the slot in the collection but it is a forgery. Again I think that covers that. I think we re looking at the wrong guys . We can rant about the sellers but it is ebay that is the root cause. They should be investigated. I know I am sick of them. Any coin sent to a TPG and deemed a forgery Would be accepted as evidence in any court of law. Why? because they are experts in the field of contention. ebay talk crap because they don't know the law.

Richard
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swamperbob's Avatar
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5362 Posts
 Posted 01/23/2015  6:52 pm  Show Profile   Bookmark this reply Add swamperbob to your friends list Get a Link to this Reply
zookeeperz It really is wrong to blame ebay for all of the problems. Greed on the part of both sellers and buyers is also a serious problem that ebay can not fix. It is part of human nature to take advantage of others in the battle for supremacy/survival.

The issue is HOW could it be done better?

I have gone over this point many times and there is no perfect solution. I do however have a few suggestions for buyers, sellers and ebay.

First - ebay is a business so any added effort will likely increase costs (fees) this has to be accepted as a given. Both buyers and sellers need to know and accept this point.

Second - buyers must learn to protect themselves by knowing what they are buying. Novices hunting for super bargains are the primary targets for scammers so KNOW what you are doing before bidding.

Third - sellers must learn to protect themselves by understanding international postal regulations so that point to point tracking can be maintained to PROVE delivery. You can use UPS or FedEx in most countries - costly but sure.

Fourth - ebay needs an arbitrator to judge authenticity. Right now TPGs (4 are acceptable) are called on as experts. They are not perfect and make mistakes that can result in losses of thousands of dollars - so an appeal mechanism is also needed for those times when the big 4 make mistakes.

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zookeeperz's Avatar
United Kingdom
695 Posts
 Posted 01/24/2015  1:07 pm  Show Profile   Bookmark this reply Add zookeeperz to your friends list Get a Link to this Reply
Actually Some good points there BOB but I still think it is ebay where the fimger should point first. They are a business yes but at the expense of everyone else. It is basically facebook with sales. They top lice off every sale. So what are they doing? Or more the point what are they not doing? Making stupid statements to sellers/buyers quoting all manner of gibberish nonsense as proceedure for them to act is done so they don't have to act. As their so called set proceedure cannot ever be followed. Perhaps something like a section called "Could be genuine/Might be a replica/Or is it just a fake. Enter at your own risk. Put all the items that are bogus in there. I mean intentionally bougus items. If they cut out the bad meat and given time to heal they could well have the site they set out to be. I feel for every single honest hard working buyer/seller and I say this because I have heard this just in idle chin wagging. ebay is rapidly losing credibility. Coins aside because I have purchased some fantastic items off excellent ambassadors for ouur hobby. I have purchased prob 10 items no more, from loupe to microscopes printers camera's. I have yet to buy something that works. It is probably an impossible task to police a global market place. But that does not excuse them to do the "see no,Hear no,speak no act,when it is quite obvious that fraudsters are thriving on ebay. I dont know it just seems there is an awful lot of buck passing.
I would love to buy from guys from other countries. Like I used to . But I cannot any longer the actual postage and customs duty makes any sale non viable unless it is a FABERGÉ Egg. I don't know where they got all these prices from but they border on the lines of ridicule. I bout 5 silver rounds not even thinking it was overseas. Even though I was in default mode. $80 CAD total inc postage and customs $157CAD. Won't be doing that again lol
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swamperbob's Avatar
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5362 Posts
 Posted 01/24/2015  4:19 pm  Show Profile   Bookmark this reply Add swamperbob to your friends list Get a Link to this Reply
The idea you have about a mixed section of questionable coins is fine. However, that was tried and it failed. The problem was "Who places the items in that classification?" Who makes the decision?

The fraudulent sellers will not admit their coin is bad even if they know it is and these are the people who threaten ebay with lawsuits under all sorts of pre-texts.

If you follow this forum you will see that coins of disputed originality are posted all the time. On average VERY few of these get a unanimous verdict - even here where you would expect people to be knowledgeable.

The people at ebay do not have the experts on staff to decide about any item. The number required to completely police all posts would be astronomical compared to present staff levels.

On the Coin Review Committee which reported to ebay Trust and Safety we had seven accredited "experts" with an average of 40 years experience in the coin business. There were six devoted primarily to US coins and I was the World and ancient expert.

Do you have any idea how many coins appear on ebay every day? The answer is about 600,000 - these are spread over intervals of 1 day upward but average 7 days. That averages out to 80,000 to 90,000 a day.

Lets say all 7 experts could work independently and ONE opinion was sufficient (which it is NOT according to the lawyers) that is somewhere between 11,000 and 13,000 coins per day every day 365 days a year.

How long does it take for an expert to determine authenticity? Thirty seconds? What if every coin needed to be documented adequately to withstand a later lawsuit? Would the number rise to 1 minute - 5 minutes?

Even if it was possible for a human being to review each coin and if only one person need to do so instead of 7 and if this could be done at the rate of 2 per minute for an entire work day with no brakes - each person would have to spend 92 hours a day - 7 days a week to do it.

Since work production studies in many companies has determined that actual error free production time averages a 40% efficiency rate in average people (deducting time off breaks, lunch sick days coverage etc.) the workload requires 30 full time employees.

This is just for coins - and is unrealistic because the lawyers have stated that to prevail in court we would need a unanimous vote of several experts for each coin determined to be a bad coin or for an auction to be declared a fraud. The number see as defendable before was seven and a vote had to be unanimous.

So about 210 employees for coins and results would not be perfect.

This is why ebay decided years ago that the Committee for coins would only review REPORTS made by ebay members. This reduced the workload to only coins that were reported as bad. It was hit or miss. Then we added "well known frauds" that all members hunted. This worked well reducing the fraud rate to about 3%. But ebay legal felt the company was too exposed to lawsuit by groups of forgers (Chinese and Spanish) that were preparing to sue because we were not 100% consistent. Some fakes were missed by the report process while others were terminated. This hit or miss pattern was seen as indefensible and as a second line of attack they planned to bring in experts who would attack credentials and the ability of anyone to be sure from a picture.

The next step postulated was a clearing house to review all coins in hand BEFORE they were posted which was logistically impossible unless all experts were in one place and then there was liability and lawsuits charging that coins were switched at the ebay location - all hard to defend and very time consuming.

I supported a voluntary mechanism that every seller wanting to use ebay would have to waive their rights to sue but because laws vary in different jurisdictions coming up with an air tight method of doing that was considered IMPOSSIBLE. Again too many lawsuits to defend economically.

They also looked at selling only TPG encapsulated coins. That was a lead balloon because of the suit that was already filed over the ebay policy of allowing only 4 companies to be named in titles and descriptions while all other TPGs could NOT be named. Even the issue of allowing or not allowing pictures of the capsules of anyone but the big 4 was reviewed.

Look at this auction
http://www.ebay.com/itm/311258222438
The seller is centles which happens to be the firm that encapsulates the coin NNC. This was one of the guys that sued over his right to post his own slabs. Now in this case, I know the coin is a variety using one die of the Riddell # 237. It is a Contemporary Circulating Counterfeit. I know that but centles has a 99.4% positive feedback rating of 165890. So could we take the coin down? Who pays to defend the inevitable lawsuit?

About a year ago on this forum I posted an NGC encapsulated coin that was found in the same reference book the Riddell # 221 an 1829 Zs AO counterfeit 8 Reales that I knew very well. I had the coin terminated TWICE. I got the unanimous vote of the Committee only AFTER I presented a detailed 5 page report on the coin. In that case, the owner was backed by NGC, Richard Ponterio (now of Stack's and their expert on Mexican coins) and Mike Dunigan who wrote the book on the Cap and Ray 8Rs. They all said the coin was in fact genuine and that I was wrong. My opinion was reversed and the coin was posted a third time. The coin sold on the THIRD posting. It took 8 months but after a considerable review of data by Mike Dunigan and the finalizer for NGC - the coin was ruled a counterfeit in October 2014. EXACTLY as I said after a 30 second initial review.

The coin now in private hands is being sought by NGC who has cancelled the accreditation number and wants the coin OUT OF THEIR HOLDER. Ponterio has still not (at last check anyway) removed from his website database a photograph of a second Riddell # 221 which he posted as an example of a genuine 8R.

It was shortly after the reversal on this coin that the Coin Committee was disbanded - I have asked if that case caused the action and they say no, but the case points out how difficult it can be to authenticate and to gain consensus among experts.

Sorry for the length of the post but this topic has been my focus for many years. I see NO perfect workable system but I will keep trying until I die.




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paxbrit's Avatar
United States
992 Posts
 Posted 01/24/2015  8:53 pm  Show Profile   Bookmark this reply Add paxbrit to your friends list Get a Link to this Reply
The best system that works is right between our ears.

Too good to be true? It's neither good, nor true.
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