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Ebay Feedback System Has No Credibility

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Pillar of the Community
United States
2600 Posts
 Posted 11/17/2007  11:11 am  Show Profile   Bookmark this reply Add Jim1953 to your friends list Get a Link to this Reply
To me, the answer is simple. For argument sake, lets say you assign first responsibility for posting feedback to the buyer with the parameters that they cannot respond until the item is receive and accepted or returned or some adjustment has been made to the satisfaction of both parties. You could even place a time constrain of say 30 days or less. If the feedback from either party is not placed in the alloted time, they receive a bad grade automatically from ebay.

Now, as soon as the buyer posts their feedback, a indicator goes up to the seller showing that the buyer has posted their feedback and they must now post theirs, say within 48 hours. However, no one gets to see the feedback until both are posted. Now there would be no retaliatory feedback only experience would come into play. Hopefully, and because of this format, both buyer and seller would be on their best behavior because their feedback would truly be rated on the transaction experience. All other ebay systems for removing feedback and or even arbitration could probably still be utilized as they are.

The big problem with the feedback system is that someone has to go first Also, for fear of receiving bad feedback we tend not to leave bad feedback for fear of the same. I think this would create more accurate feedback and maybe even better transactions between buyer and seller.

Jim
Valued Member
casey jones's Avatar
United Kingdom
103 Posts
 Posted 11/17/2007  11:23 am  Show Profile   Bookmark this reply Add casey jones to your friends list Get a Link to this Reply
I think Jim's idea is a much fairer way of giving feedback than the current system. It gets my vote. At last the fog is lifting!
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USArmyParatrooper's Avatar
United States
1283 Posts
 Posted 11/17/2007  4:01 pm  Show Profile   Bookmark this reply Add USArmyParatrooper to your friends list Get a Link to this Reply
quote:
I am sorry but as a buyer, I communicate promptly and send payment quickly as well. What other parts of the transaction am I responsible for other than leaving you feedback once the item is received and or communicating with you before leaving feedback ( in the event that I am not pleased). Other than that my feedback should be given to me as soon as payment has cleared. The system is flawed other wise you give the seller a chance to give you a negative feed back in retaliation to your feed back. It should be based on your responsibility of sending info and prompt payment. just my thoughts !


Exactly. On top of that the buyer is the one at risk. As a buyer, I'm sending my hard earned money on the (assumption) I'm not going receive a box of nails. If, after the transaction, the seller never receives payment.. woopy do. They're inconvenienced but they still have the item.
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USArmyParatrooper's Avatar
United States
1283 Posts
 Posted 11/17/2007  4:09 pm  Show Profile   Bookmark this reply Add USArmyParatrooper to your friends list Get a Link to this Reply
Jim, excellent idea!

Both parties are (required) to leave feedback. But the feedback does not register until BOTH parties have left theirs.
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tights24's Avatar
United States
2254 Posts
 Posted 11/18/2007  10:53 am  Show Profile   Bookmark this reply Add tights24 to your friends list Get a Link to this Reply
quote:
Its really as simple as that type of language is not tolerated


Agreed.

Casey, please don't feel like we are ganging up on you. I edited your topic and made it known in red because that was not a good word. I have enjoyed reading all of your posts, and I don't think they were ever taken out of context by us or others here. Just wanted to make sure you knew to proof read them before posting to make sure they are family friendly in the future is all. Cheers.
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halfabustisbetter's Avatar
United States
1984 Posts
 Posted 11/18/2007  1:05 pm  Show Profile   Bookmark this reply Add halfabustisbetter to your friends list Get a Link to this Reply
Let's get back to the issue of feedback on eBay--here's my take:

feedback is not a mandatory part of the ebay experience. It takes time and energy. If I sell something and all goes well and I don't get + feedback, I don't really care. If I buy something I don't always leave positive feedback. I don't leave negative feedback, only "negative positive" feedback; that is positive feedback with neutral or negative comments. I NEVER rely on a seller's feedback number alone. You have to read the comments.

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TheForce's Avatar
United States
4870 Posts
 Posted 11/18/2007  1:17 pm  Show Profile   Bookmark this reply Add TheForce to your friends list Get a Link to this Reply
I am wondering why ebay Power Sellers can have so many negatives and not be shut down while regular sellers get the boot?
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bobby131313's Avatar
United States
24167 Posts
 Posted 11/18/2007  1:28 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply
quote:
I am wondering why ebay Power Sellers can have so many negatives and not be shut down while regular sellers get the boot?


No one gets shutdown for negatives, there's always another reason that you're not aware of. Also keep in mind that "No longer a registered user" does not mean they were shut down. They could have closed their own account and it would say the same thing.
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