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Replies: 54 / Views: 3,875 |
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Valued Member
United States
270 Posts |
quote: But fed banks by law cant care a fee! theres about 50 in the fed Rev system find one!
Are you referring to banks buying money shouldn't be charged because the fed cant charge fees? If thats what you are meaning, when the money goes to a bank it is not delivered by the Fed it self. A courier company such as Brinks has to get it and drop it off. You have to pay for that service. quote: What is the deal if your a collector and that is you business? Are you saying someone who searches and sells coins business is not as important as say someone in the finance business? and like I said MOST banks want you to have AN ACCOUNT and I would see why they want to charge a fee if your not a customer. They should have told him the first time he went there not on the 4th time! thats all I am saying. YES CHARGE A FEE IF YOU ARE NOT A CUSTOMER. IF YOU ARE A CUSTOMER DONT GIVE LET A TELLER GIVE ANY CRAP TO YOU B/C YOU HAVE A RIGHT TO HAVE MONEY ANY WAY YOU WANT IT!
At the point that the bank is charging you a fee for ordering coin is because that is a special order that would not have been ordered normally. The bank is charged to make that order so that charge ends up reflecting back to the customer. A bank won't charge you if you go and get a couple of rolls every now and then, and which is why a bank generally wont tell you about fees the first few times you go and buy them. But when it starts to happen over and over again and it starts taking extra time away from other customers then we start telling you about the fees. For the last few years we weren't charging the customers when they wanted a cashiers check or money order which normally cost $5 for a cashiers check and $3 for a money order. We didnt charge the customers because it wasnt a regular thing that they were requesting, but we had one customer who decided to every week for like 3 months get one or two cashiers checks, the fees then started to come out. We were doing the customers a favor and not charging for something that does cost money to generally do. When you take advantage of the system or of someone doing you a favor then the fees come out. Same thing goes with money. For the cashiers checks it costs the bank to have the cashier's checks printed with the logo and security features on it, then it costs to print the amount you want them for, and for the bank to pay a teller to run the transaction and since cashiers checks are guaranteed, they are now providing another service by guaranteeing that the money is available. People tend to understand that it costs money for the bank to print these up and provide the service that comes with them they and accept the fee. The bank having money in the vault is the same thing but people dont see it that way. The bank has to pay fees to have the money available to the customers, they have to pay to have the money brought to the bank, they have to pay to have the money taken away from the bank, just because money is whats used to buy everything else in this world doesn't mean that the people supplying you with the money dont have to pay for that. Also how do you think the banks get the money to pay the tellers and people who work in a bank, keep the lights on in the bank, buy the computers and other supplies it takes to run a bank? Fees. Yes the money that you have let the bank borrow does help with that too, but that money also goes towards giving you money for that loan you took out. In order for a bank to be able to give you a loan they have to have the money to be able to give to you to give to who ever you owe money to. Banks also do not see as many coin collectors as one may think. There might be one or two people who want to collect coins, but when a bank has to order $1000 in halves because one or two customers want them, but only end up taking one or two hundred dollars worth, or taking them all and then giving them back a few days or weeks later, now the bank has that money sitting there taking up space and making it so that they cant carry the currency they need. Banks have limits of how much money can be in a branch at one time. And you would be surprised how low that total is. So since the branch has that extra coin just sitting there they have to see it back to the fed so they can have room to get other money they need. Now they have been charged to order that coin for you to go threw and they have been charged to sell it back (if you actually give them all the coins back. When we have to buy $1000 at a time we also have to sell them back at the same amount. We cant just send back the extra $900 you didn't want. So now they are stuck with it just sitting there.)
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Valued Member
United States
270 Posts |
snowman, Conder101 and bobby131313, it is really nice to finally hear from people who understand and respect how the banking system works.
After dealing with upset customers all day its nice to know there are people who understand why it is we at the bank do what we do.
Honestly people like you guys are much more likely to get better service and get more things free at banks. The people who come in and yell at us and disrespect us or who are always causing trouble, arent going to get that special treatment. Why would we want to go out of our ways to do people a favor or be nice and not charge them a fee for something that there normally is a fee for when all they do is treat us badly.
Yes there are times when tellers dont have a choice and have to charge the customer for things, a policy is set in place for a reason and some times you just cant bend the rules. So I don't have ignore the fee's for things when I can, but we do when we can. When the tellers are treated nicely the tellers will treat you much better and give you much better service. Such as if you really want to collect star notes on currency, if a teller sees them as we do and knows you have been looking for them, they are more likely to do their best to take time and put them aside and save them for the next time you come in. If we have a customer who is rude and isn't nice to us we won't even think twice about saving them.
So thank you and the other people who are the same way, for being so understanding with the banks and being nice to us, we do appreciate it a lot.
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Pillar of the Community
United States
619 Posts |
I've found that I use up 8-10 minutes minimum, sometimes more, of productivity from a teller when I get coins. Talking to the supervisor, checking inventory, trip to the vault, wrappers, paperwork, adds up while other customers are waiting in line. I check for short customer lines and "less busy" times of the week.
A few tips to make their job easier: 1. Avoid paydays (1st, 15th, etc) 2. Avoid Fridays (when #1 coincides with a Friday, forget it) 3. Avoid Long lines
If you are going to the bank ANYWAY for other business, then you undoubtedly will try to get coins since you are already there. If you notice the line is very long behind you, you can offer to let them prepare your order at their leisure and pick it up at a later time or the next day. Little things that we can do to help them out will ease their burden. Dealing with angry customers is bad enough, but also keep in mind that a thousand in halves weighs 56 pounds.
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Valued Member
United States
270 Posts |
deadmunny, That is wonderful advice!
The you got the #1 thing wrong though, just move those all down one and put at the very very top in #1 Do not come in at 5 minuets till closing and hit us with wanting to do all that.
But yeah that is truly wonderful advice
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Valued Member
United States
336 Posts |
i just deposit it in my bank account.no charge then. would you beleave in just one month people can save 30.00 to 60.00 dollar in just change from buying things.
Edited by toniblab 03/22/2008 5:37 pm
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Pillar of the Community
United States
4541 Posts |
I go to banks that are of a smaller branch than the big ones. I ask the teller if I can get coins they have and they always say yes. I told them I could call to get the coins from them and they said no worries It takes them a total of about 45 seconds to get me the coins! I am never ugly to the tellers If they say no to something I just rub it off. Thats kool if you have to make a special order and get charged a fee. I dont expect to go somewhere else and get a special order and not be charged extra. If I want a box of halves I deserve to have them though is all I am saying. http://coins.about.com/od/coinbuyin...rom_bank.htmScroll down and see what President Andrew Jackson said about bankers http://www.libertyforlife.com/banki...ve_bank.htmlhttp://www.treasurydirect.gov/govt/...t_histo1.htm01/01/1836 37,513.05 01/01/1835 33,733.05 01/01/1834 4,760,082.08 01/01/1833 7,001,698.83 01/01/1832 24,322,235.18 01/01/1831 39,123,191.68 01/01/1830 48,565,406.50 01/01/1829 58,421,413.67 Banks make money. Its weird how they will lock up a bookie for charging high interest rates but yet the bank can do it and get away with it check out how much banks are making off of fees http://articles.moneycentral.msn.co...hanEver.aspxNow you should pay your bills on time dont get me wrong then this wouldnt happen its just the fact that they get away with it
Edited by daviscfad 03/22/2008 6:01 pm
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Valued Member
United States
270 Posts |
The big thing is though is that there isn't enough people who want halves or dollar coins, unless its the new dollar coins. So normally the only way to get those is to do a special order.
And yes someone said earlier about the weight of coins, and how the teller needed help to carry them. A lot of times when its situations like that not all but a lot, the coin has to be counted under dual control, so its not just holding up one teller but its holding up two.
Same goes for the getting coin. Yes we have to go and lock up our drawers and computers. Then fill out the forms. Then we have to get another person to get into the vault, since it takes two people to get into the vault, if there is a line of customers waiting, both tellers now have to go to the vault and get the coin.
So no having people in line isn't good for the tellers jobs, when there are lines at the bank customers tend to get upset because it takes too long to do a transaction, so they end up leaving which ends up hurting the tellers job because there are now less customers.
I love taking in rolls of coin, cause its more rolls that I can go threw. I really always want to tell collectors when they come in that you dont wanna bother going threw the rolls, cause I have already been threw them all and theres nothing there. But even though I enjoy to go threw and count the rolls, tellers job is more than just counting money all day. Somedays you really just do not have time to spend having to count tons of coin.
About those fees....
Those types of fees, I'm sorry but if you dont have the funds in the account then dont write the check. Yeah, things happen, we all make mistakes and at some point may have tons of money in our savings account and just for got to transfer that other money over to your checking account and you end up with an NSF fee. Those are mistakes we all can make, but a lot of times if you never over draw your account, you can get those fees reversed. Now not all banks will do that and it really depends on how long of a customer you have been with them and your history with maintaining your account, but if its the first time its ever happened and you are always really good about keeping enough in your account, go and ask the manager or assistant manager if theres anything they can do to reverse the fee. Tell them what happened, they will be able to see that you are a good customer and that you havent done this before. Never hurts to ask.
I do always love though when people who reguarly over draw their account come and are all mad at the tellers about it and the charges. I dont feel sorry for them, they knew what they were doing and what was going to happen. But I always love when they go and ask you "well what else is going to be coming threw on my account in the next few days to give me more charges" LoL I wasnt there with you when you wrote those checks so I have no idea what will come threw in the next few days.
Or the customers who say "How can my account be over drawn, I still have checks in my check book". Just because you have checks doesn't mean you have money in the account :)
Really I almost think there should be a tier effect with NSF fees.
If you never over draw your account and make a mistake and it end up over drawing your account and you have a great history. then there should be no fee.
But the more times you over draw your account the higher the fees should go.
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Pillar of the Community
United States
543 Posts |
Back to tsubject, dont go to that bank if they try to charge coin fees.
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Valued Member
United States
101 Posts |
I tell the tellers right up front, "Do you have any rolls of halves that I can get and I don't have an account here." I have only been booted once and that was after one of their customers and myself had emptied their vault and their customer wanted more and they ate the fee. I went to a large regional bank in our city's branch and got some halves. The teller said if you have any we have a business customer who wants them. Went to the car and brought in about $500 worth . They had to hand count them. Went in the next day to the same teller and they said I couldn't have any and they couldn't take any unless I had an account. I asked the teller if she had gotten yelled at and she said yes. They wanted me to start and totaly free checking account. I said no but could I start a savings account? They had an introductory higher interest savings account so I opened an account. As I dealt with the main bank and the branches, I found out that they don't do courier service between the main office and the branches. Each one has to order from or send to the FED through Brink's or similar. Imagine those fees. They must send paper work through the postal system. My money now that they are playing with.
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Replies: 54 / Views: 3,875 |
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