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Ebay Won't Let Me Report A Seller For Listing Practice Violations

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XavierOfGreen's Avatar
United States
2589 Posts
 Posted 01/26/2017  8:13 pm Show Profile   Bookmark this topic Add XavierOfGreen to your friends list Get a Link to this Message Number of Subscribers
So, I was preparing to list a coin for sale today when I noticed that virtually all of the other examples of that coin and grade up for sale were listed by the same seller, who happens to be none other than David Lawrence. He has 5 2005 $10 Gold American Eagles, all graded MS69 First Strike by PCGS. This is in direct violation of ebay's duplicate listing policy. Now this ticked me off somewhat, because in the past, I myself have had duplicate listings taken down by ebay for violating the policy. I attempted to report the items to ebay, but when I use the ebay reporting tool, it won't let me report the items. Is there some sort of double standard going on here? Why are big name sellers not held by ebay to the same listing practices that I am?

The item numbers in question are
201668816404, 391561381552, 391561381577, 201681903944, 351840417644, and 391545631156
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crazyglue's Avatar
United States
467 Posts
 Posted 01/26/2017  8:25 pm  Show Profile   Bookmark this reply Add crazyglue to your friends list Get a Link to this Reply
I may be missing something, but they all appear to be different coins to me with different numbers. So wouldn't that just be different listings?
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XavierOfGreen's Avatar
United States
2589 Posts
 Posted 01/26/2017  8:32 pm  Show Profile   Bookmark this reply Add XavierOfGreen to your friends list Get a Link to this Reply
Nope, the ebay duplicate listing policy specifically prohibits creating multiple listings of like items. I've spoken to ebay about this at least 3 times in the past. If they were different grades, or were from different TPGs they would be fine, but listing multiple of the same coin in the same grade and TPG is against there policy. If I did the same thing he was doing, ebay would take down my listings and give me a warning. It looks like ebay had a double standard when it comes to policy enforcement and big name sellers.
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moxking's Avatar
United States
17900 Posts
 Posted 01/26/2017  8:35 pm  Show Profile   Bookmark this reply Add moxking to your friends list Get a Link to this Reply
It's not duplication, only listing different coins of the same type and grade.

If you have 50 different 1909 VDB, even if they are all graded the same by the same TPG, since each coin is different you can list all 50.

ebay is trying to avoid the same seller listing the exact same book, as an example, every other hour to cash in on the want lists of collectors.

Before you disparage someone such as Lawrence, who is above reproach, you really should check your facts first.
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XavierOfGreen's Avatar
United States
2589 Posts
 Posted 01/26/2017  8:40 pm  Show Profile   Bookmark this reply Add XavierOfGreen to your friends list Get a Link to this Reply
I did review the policy. And like I said, ive had my own listings taken down in the past for doing the exact same thing he is doing.
As ebay has told me in the past, the exact part of the policy its violating is "More than one listing for items that aren't significantly different"

You can read the entire policy here if you want
http://pages.ebay.com/help/policies...g-multi.html
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silverwolf's Avatar
Canada
3733 Posts
 Posted 01/26/2017  8:47 pm  Show Profile   Bookmark this reply Add silverwolf to your friends list Get a Link to this Reply
i think when it comes to coins, no 2 coins are really identical, unless very modern, any older can have very minor differences..
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XavierOfGreen's Avatar
United States
2589 Posts
 Posted 01/26/2017  8:49 pm  Show Profile   Bookmark this reply Add XavierOfGreen to your friends list Get a Link to this Reply
Silverwolf, I would agree with you, except that as I stated ebay does not. I have had ebay specifically tell me so. One time, I even had them take down two listings of Walking Liberty half dollars, they were raw and from the pictures were obviously two entirely different coins but since they were the same date and grade they told me it violated the duplicate listings policy.
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Alpha2814's Avatar
United States
2023 Posts
 Posted 01/26/2017  8:53 pm  Show Profile   Bookmark this reply Add Alpha2814 to your friends list Get a Link to this Reply
I'm with the others -- they are significantly different. If DL were using a stock photo, I'd agree they were multiple listings. But coins can be quite distinct, even at the same grade (toning, dings, etc). I might like one but not the other based purely on the photos, and unless ebay wants DL to put them all in the same listing and let me pick which one I want (which I doubt), multiple listings has to be the way to go.

Without seeing the listings you were warned about, we can't really say whether there's a double-standard here.
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XavierOfGreen's Avatar
United States
2589 Posts
 Posted 01/26/2017  9:08 pm  Show Profile   Bookmark this reply Add XavierOfGreen to your friends list Get a Link to this Reply
I would link to them, but they were deleted by ebay since it was over a year ago. Like I said, Alpha2814, I used pretty much the same exact arguement you are using when I talked to ebay on the phone about it. They didn't agree with that line of reasoning. Beyond the question as to whether or not the listings violate the policy, the bigger issue I see is that I can't even file a report. Why is DL apparently immune from having ebay policy violation reports from being filed against him, when people can apparently file them against me?
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jdmern's Avatar
United States
1949 Posts
 Posted 01/26/2017  9:13 pm  Show Profile   Bookmark this reply Add jdmern to your friends list Get a Link to this Reply
They are all different coins... That is simply not a policy violation?
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BH1964's Avatar
United States
10982 Posts
 Posted 01/26/2017  9:23 pm  Show Profile   Check BH1964's eBay Listings Bookmark this reply Add BH1964 to your friends list Get a Link to this Reply
Those coins all have different certification numbers and are not the same coin so there is no violation here. Use common sense; Would a reasonable person consider this to be a violation? They would not and it is not.
ANA #R3154474
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XavierOfGreen's Avatar
United States
2589 Posts
 Posted 01/26/2017  9:26 pm  Show Profile   Bookmark this reply Add XavierOfGreen to your friends list Get a Link to this Reply
Like I said, ebay told me personally that it doesn't matter if they are different coins, if the listings are similar enough (and here they are virtually identical) that they are in violation of the duplicate listing policy. Like I said above, want I really want to know is if ebay treats high volume sellers differently when enforcing ebay policies (for example like being immune from policy violation reports).
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moxking's Avatar
United States
17900 Posts
 Posted 01/26/2017  9:28 pm  Show Profile   Bookmark this reply Add moxking to your friends list Get a Link to this Reply
We realize you've been hit with policy violations of this type and why you believe it to be unfair.

My question is, why have you decided to try to give a great dealer like Lawrence a hard time?

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XavierOfGreen's Avatar
United States
2589 Posts
 Posted 01/26/2017  9:30 pm  Show Profile   Bookmark this reply Add XavierOfGreen to your friends list Get a Link to this Reply
BH1964, like I said, I personally do not see anything wrong with doing it and I've done it in the past myself, but I have been told personally by ebay employees that it is indeed a violation of their duplicate listing policy and had listings taken down as a result. Now if they have since changed there policy, that would be nice, but I haven't seen anything that indicates that.
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XavierOfGreen's Avatar
United States
2589 Posts
 Posted 01/26/2017  9:33 pm  Show Profile   Bookmark this reply Add XavierOfGreen to your friends list Get a Link to this Reply
Moxking, I don't care if its Lawrence or Joe Schoe Bumbalo, everyone should be treated the same and be subject to the same rules. It just happened to be his coins that I saw, I reported someone else for the same thing several months ago.
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BH1964's Avatar
United States
10982 Posts
 Posted 01/26/2017  9:34 pm  Show Profile   Check BH1964's eBay Listings Bookmark this reply Add BH1964 to your friends list Get a Link to this Reply
Here is ebay's policy. It is clear these are acceptable listings: http://pages.ebay.com/help/policies...g-multi.html

What are duplicate listings?

Listings are considered duplicates if they are for items that have no significant difference between them, or if the listings appear to be for the same item in search results. To prevent your listings from being treated as duplicates, make sure you clearly show the differences in the title, price, condition, photo, subtitle, item specifics, or in the parts compatibility areas of a listing. We may also look at other parts of the listing, such as the description, to determine whether it's a duplicate.
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