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Replies: 214 / Views: 22,139 |
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Pillar of the Community
United States
4901 Posts |
Quote: He told me over the phone that Pinehurst could not honor the price that I paid, but he was able to offer me a $50 discount on the actual price of $299.00 per set. Makes sense. I couldn't believe they were selling 70 graded coins for Mint issue price...
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Moderator
 United States
189203 Posts |
Sounds like a vendor to avoid. 
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Pillar of the Community
 United States
1375 Posts |
Quote: He told me over the phone that Pinehurst could not honor the price that I paid, but he was able to offer me a $50 discount on the actual price of $299.00 per set. When I told him the whole deal sounded like a Bait-and-Switch scam to me, he relented and offered me the sets for $199 each Pinehurst sold many of these sets at $99 received positive feedback on at least some of the sales and didn't receive any negative feedback that I saw, but obviously something went wrong with this sale. Since it's an ebay transaction, if it were me, then I would report this to ebay customer service.
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Bedrock of the Community
13014 Posts |
Obviously it was a pricing error that took them a while to catch and some of them made it out the door or others took the discounted price. I've never used them before so I can't vouch for them but when you are listing 1000s of items a month that happens from time to time. They aren't the first big seller it's happened to and they aren't the last. Obvious pricing errors the orders get canceled once they notice it which is their right to do and then relisted properly. It's up to them if they want to eat the loss and most doesn't want to lose thousands of dollars or more from a listing error which I don't blame them
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Pillar of the Community
 United States
1375 Posts |
Quote: Obvious pricing errors the orders get canceled once they notice it which is their right to do and then relisted properly. Yes, the seller can cancel an order because of an incorrect price, but orders cancelled by the seller, not at the request of the buyer, are called transaction defects. Here's ebay's policyQuote:Transaction defect rate requirements The transaction defect rate is the percentage of your transactions that have one or more of the following defects: ebay Money Back Guarantee and PayPal Purchase Protection cases closed without seller resolution Seller-initiated transaction cancellation To meet our minimum standard, you can only have up to 2% of transactions with one or more defects over the most recent evaluation period. To qualify as a Top Rated Seller, you can only have up to 0.5% of transactions with one or more defects over the most recent evaluation period. Buyers and sellers are BOTH expected to honor a sale on ebay. If a buyer doesn't pay, or a seller doesn't deliver the item then ebay records the defect against either the buyer or the seller. Too many buyer defects and the buyer can lose their account. Too many seller defects can affect the fees the seller pays to ebay, lower their seller rating and if severe enough, get their account suspended. Pinehurst may have made an "honest" mistake in listing these coin/medal pairs, but that doesn't necessarily mean they should get a "free pass" IMHO.
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Bedrock of the Community
13014 Posts |
Quote:Buyers and sellers are BOTH expected to honor a sale on ebay. Theoretically yes, but the current system does nothing to buyers who constantly retract bids or cancel orders don't pay ect. Unfortunately you basically have to get caught scamming or caught trying to get sales moved off ebay for them to do anything to a buyers account. Quote: Pinehurst may have made an "honest" mistake in listing these coin/medal pairs, but that doesn't necessarily mean they should get a "free pass" IMHO. They will from ebay just as the other ones have from an obvious listing error. They make to much money off those types of accounts for them to punish them like they were a home seller who occasionally sells. They want and need those big accounts and really when you look at the policy changes they have been doing they all hurt small sellers and benefit the bigger ones who can afford the promoted listings or the 30 days returns. They seem to want to be the next Amazon without building out the infrastructure or handling more of the process like Amazon does instead of sticking to what made them successful in the first place.
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Pillar of the Community
United States
4901 Posts |
The prices ($99) I saw were on the company website...not ebay. So if they were listed at the same price in the ebay store then that seems a bit curious....
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Moderator
 United States
189203 Posts |
Quote:The prices ($99) I saw were on the company website...not ebay. 
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Pillar of the Community
 United States
1375 Posts |
Quote: US Mint Sales: WWI Centennial Silver Medals Rising Is a headline for a recent CoinNews article about INCREASING sales of this year's armed services medals. I noticed the same trend in the mint's production/sales reports and wondered how that could be. The CoinNews article doesn't indicate/speculate what's causing the increase. My only "guess" is that defect returns are now being replaced resulting in increased sales 
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Pillar of the Community
United States
982 Posts |
Quote: Is a headline for a recent CoinNews article about INCREASING sales of this year's armed services medals.
I noticed the same trend in the mint's production/sales reports and wondered how that could be. The CoinNews article doesn't indicate/speculate what's causing the increase. My only "guess" is that defect returns are now being replaced resulting in increased sales Actually, BadDog, the World War I Centennial 2018 Silver Dollar and Medal Sets are back on sale again at the US Mint website... 
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Valued Member
United States
430 Posts |
Quote: Actually, BadDog, the World War I Centennial 2018 Silver Dollar and Medal Sets are back on sale again at the US Mint website... I noticed that too. So much for following their own rules. This isn't the first time the Mint said they would do a certain thing, then changed their minds, right?
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Bedrock of the Community
13014 Posts |
Quote: This isn't the first time the Mint said they would do a certain thing, then changed their minds, right? Definitely not the first and likely won't be the last. Quote: My only "guess" is that defect returns are now being replaced resulting in increased sales Or just resold. They claim not to reship returns but I don't believe that has ever been verified. They very likely are reselling the orders that just got flat out canceled too
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CCF Master Historian of USA Commemoratives
 United States
12290 Posts |
Before the Mint bashing goes too far...
From the Mint web site's sales page for each medal set:
"Small quantities now available! These units are from cancellations. Sales will not exceed orders placed during original order window."
I don't see the "foul" here.
Collecting history one coin or medal at a time! (c) commems. All rights reserved.
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Moderator
 United States
189203 Posts |
Quote: I don't see the "foul" here. 
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Pillar of the Community
 United States
1375 Posts |
Quote:
Actually, BadDog, the World War I Centennial 2018 Silver Dollar and Medal Sets are back on sale again at the US Mint website Thanks for the update  When the sales first started increasing (7/15 mint report) they were not back on sale. I didn't check earlier when I saw the CoinNews article. I would have thought they would have mentioned the fact that sales were re-opened.  Anyone know when the sales re-opened?
Edited by BadDog 07/31/2018 7:59 pm
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Replies: 214 / Views: 22,139 |