No More Taking Coins At Banks?

Around me things are getting worse with coinage. Went to a restaurant this morning for breakfast and thought this would be a good place to get rid of change. So I tried to pay part of the bill with rolls of dimes and was flatly told, unless I was willing to sit down at a table and open the rolls and put the coins all in equal stacks, they could not take them. The reason is the same. To many short rolls being distributed by people. Times are fairly bad so saving a dime, nickel, etc is important to many people.
As to banks refusing to take change, I can sort of see the problem. They've cut down the amount of tellers so when you come up with a bag of coinss, the teller must lock up everything, go to the counting machine, put the coins in bank bags, return to their station, unlock everything, finally give you a receipt. Very time consuming for the bank and also makes other customers not to happy.

This is just another fine example how customer service in this country is just going down the tubes. Why can't people just do their job?

My bank just got a coin counting machine. I have been dumping them there. Guess I am good shape while it last.

From what they tell me in banks, stores, restaurants, etc. they are trying to be customer friendly but so many are cheating with the short rolls it just doesn't pay anymore to take change. At the banks they say that just to many people are coin serching and come in, by coins, return them in a few days. It is only a few but they do it constantly and you can't just make a rule for a few so everyone suffers. From what one bank told me, Bank of America, their branches everywhere will soon stop counting coins in bulk. As the counters break down they will not be replaced dut to this constant buying and returning of coins. I really can see why they feel this way if people are abusing the system. I used to get a bag of cents every month or so but would always return them to other banks. Many don't do that so the banks are getting a little ticked off.

It dawned on me you all could think I am entering 7th grade this year well - No - I have long passed that grade and I am working on sending three children through school one college and two in High School sophmore and junior.

Talk about cutting into the coin buying budget Ouch!

Well, I will just demand that my bank take them or i'll move my Company account, my personal Savings account, and my personal Checking account ! (they don't want to lose me as a customer I would hope !)
If they get rid of their coin counting machine after it stops working, then the bosses should enjoy when I take a teller with me, go over to the side, and we'll take up 3 or 4 hours of her time and "count" my halves one by one by one by one by one !.........maybe then they'll get their "counting machine" fixed....

Thank goodness ours works just fine for now though !

This is going to come as a rude awakening to many people, but it is not the bank's "job" to count people's piggy bank money. Nor is it their job to provide coins for collectors, cash checks, provide coin wrappers, or a lot of other stuff they did for free when wage were cheap and they didn't have to pay interest on demand deposits and Christmas Clubs.

Commercial coin counting units cost upwards of $10,000, plus electric, maintenance and parts that wear out. Then they pay a teller from $15-30 an hour after benefits to count coins because the customer is too lazy to. So ten minutes spent counting, wrapping, and sorting a bunch of coins costs the bank at least $2.50. What does the bank get out of that?

It's nice to talk about how customers want service, but most people haven't got a clue what service really costs. Did you think armored cars deliver coins for free? That's why many banks charge a premium per roll or pack of bills. Heck, even the government won't sell you coins at face value, and they make them at a discount in most cases.

I don't think the problem is the quantity (I know vending machine operators who takes in thousands a day), but considering the condition of many metal detecting finds, I'm surprised banks take them at all. You have to remember, whatever they take in is likely going to be handed out, and if it jams in a vending machine, that creates a customer service problem FAR in excess of the value of the coin.

I'm hoping you do something like run them through a rock polisher first