When Making Returns, What Reason Do You Give, And What Feedback Do You Leave?

To participate in the forum you must log in or register.

Author	Replies: 3 / Views: 403
Brandmeister Pillar of the Community United States 6449 Posts	Posted 11/05/2025 12:33 pm Very recently, I had a seller substitute an unacceptable coin. Their listing boilerplate is about six pages of rambling goofiness, and I didn't quite grok that the picture was "to show grade" rather than the actual coin for sale. The claim is rubbish regardless, the received coin was not a similar grade. Fortunately, the seller offers free returns. In such situations, I am hesitant to choose a negative reason for the return, so I always choose Changed My Mind. I don't want sellers up in arms over criticism. For the same reason, I leave positive but vague feedback. Sellers get bent out of shape over neutral or negative feedback, and ebay seems to delete non-positive feedback anyway. How do you guys handle that situation when it arises? Edited by Brandmeister 11/05/2025 12:34 pm Report this Post to the Staff

jbuck Moderator United States 187446 Posts	Posted 11/05/2025 1:17 pm Positive feedback. "Not what I [expected/needed/wanted], but seller allowed me to return with no problem." Coin Collector Since 1978 Avatar Old Avatar 7070 Eisenhower Australia Canada World CCF Members on eBay CCF eBay Search Engine Report this Post to the Staff
ijn1944 Bedrock of the Community United States 19108 Posts	Posted 11/05/2025 3:59 pm Agree with jbuck--simple, non-threatening, to the point. Pats seller on the head for allowing returns. Report this Post to the Staff
Marv65 Bedrock of the Community United States 10470 Posts	Posted 11/05/2025 9:11 pm I tell them the truth! And after the coin has been returned and the money is refunded in full then I leave positive feedback stating the seller was understanding and happily refunded my money. If the seller is a jerk about it and I have to go thru extra steps to get refunded then of course they are going to get a negative! Report this Post to the Staff
	Replies: 3 / Views: 403

To participate in the forum you must log in or register.

All Forums Category: eCommerce and Online Auction Forums Forum: eCommerce | eBay, eCrater, Heritage, Paypal, Auction Houses, etc.

Silver Gold Bull US is the United States leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!

The First Dollar, your premier source for bullion and rare coins. See our bullion list on the site and the coin inventory on ebay.

View Last 100 New Topics

View Last 100 Active Topics

Disclaimer: While a tremendous amount of effort goes into ensuring the accuracy of the information contained in this site, Coin Community assumes no liability for errors. Copyright 2005 - 2026 Coin Community Family- all rights reserved worldwide. Use of any images or content on this website without prior written permission of Coin Community or the original lender is strictly prohibited.
Contact Us | Advertise Here | Privacy Policy / Terms of Use

Coin Community Forum

It took 0.25 seconds to rattle this change.