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 Replies: 24 / Views: 3,909 |
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Valued Member
Canada
247 Posts |
So I auction a coin and let the buyer decide if he would like it shipped registered mail or regular letter mail as I stated in my auction. He chooses regular letter mail and off it goes.
A week goes by and I send him an email and ask that he leave positive feedback,He informs me he has not received it yet.We exchange emails for the next few weeks, still no coin.after a month he asks me what am I going to do about it, I tell him to be patient, the coin was sent.
He files a dispute with PayPal and they freeze the amount in my account.
I contact them and they inform me that no matter what the buyer agreed to ,it is the sellers responsibility to ensure a tracking # is available
and that a refund will be offered.
So now I'm out the money and the coin... What a way to work the system.As far as I know he has the coin and his money.
Even if you can prove that the buyer requested the cheaper postage you are still on the hook if you don't have a tracking #
Seller beware
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Locked
822 Posts |
Nothing new. Been that way forever, on ebay and not. Seller is responsible to get the item to the buyer, period. |
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Pillar of the Community
United States
2130 Posts |
You can avoid this by offering $2.00 for shipping & send it w/ delivery confirmation for @ $1.53. Of course weight is a factor. You can print your own ship tags.  to CCF! |
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Valued Member
 Canada
247 Posts |
Mabye in the States they offer confirmed delivery ,but up here in Canada it cost's a min of $9 to ship registered. Thanks for your reply and welcome but I was venting.As I stated a lesson learned.
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Pillar of the Community
United States
565 Posts |
 Wow that's a bummer. Welcome to CCF |
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Pillar of the Community
United States
3592 Posts |
I insure everything because scubu is right...the seller is responsible. I honestly don't know of a better way to do business.
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Pillar of the Community
Canada
4944 Posts |
Quote:
here in Canada it cost's a min of $9 to ship registered. I know what you mean. It seems like a rip off to me.  |
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Pillar of the Community
Australia
2830 Posts |
I've bought plenty on ebay, not just coins, but I've never sold anything. It'd be great if we had a level playing field. Some factors that seem relevant to me - the seller does not part with the goods until he has his money - there's no risk or downside with that. The buyer pays ... and waits ... and maybe, waits some more. It's just as easy for a seller to say "I sent it", and keep the goods and the payment; as it is for the buyer to get a refund AND the goods, the scenario that NN raises. So, is there a better system ? Peter in Oz |
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Moderator
 United States
14463 Posts |
Tracking is great. OT but related: I recently sent a large check to a vendor through the US mail, and according to the vendor it never was received. When I verified the check had never cleared, I called the vendor back with a tracking number and who signed for it. It was miraculously found and posted.  Edited by Fuzzy317
03/11/2011 11:29 pm
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Valued Member
United States
307 Posts |
Im getting ready to start my first auction on ebay and although its an unfortunate situation for you, I thank you for posting this. |
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Valued Member
United States
244 Posts |
I've sold a lot of stuff on ebay, but never coins. Most of the time, for low-value items, I don't bother with delivery confirmation, and I've never once had someone claim they didn't receive my items. Yet I've seen many sellers talking about their coin shipments never being received (or, more accurately, buyers claiming they never received them). Are ebay coin buyers more likely to be scam artists, or, for shipments where a person can see it's a coin, are postal employees helping themselves to a freebie? |
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Valued Member
United States
62 Posts |
Yes, I had a similar problem but as a buyer on ebay recently. I bid on and won an auction for a short set of Mercury dimes and they were clearly not the ones in the picture. So I sent them back, but didn't use tracking or delivery confirmation and the seller says he never got them back. I can't prove he did or didn't so now I'm out the money and the dimes. Luckily it wasn't that much money, but I've definitely learned my lesson. I gave him negative feedback because the dimes wouldn't have gotten "lost" if he sent me the right ones in the first place! |
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Rest in Peace
United States
5375 Posts |
I don't fully believe that the seller is responsible to get the item to the buyer beyond shipping it in a secure, reasonable fashion. Ideally, if the post messes up, the buyer and seller should SPLIT the loss. I would do this with people I know. Not the way it works on paypal, however.
Edited by coinguybrian
04/11/2011 04:15 am
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Valued Member
United States
244 Posts |
But it works the same way with major retailers, shadow. If I bought a book from Amazon, for instance, and it never came, Amazon wouldn't try to split the difference claiming they shipped it, so it wasn't entirely their problem. The one time it happened to me, Amazon offered me the choice of replacement or refund, although I suspect most vendors would have a policy of one or the other. The point is, if you buy something from a seller, you have paid to receive the item you purchased. You haven't paid merely for the seller to make best effort to get it to you. |
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Valued Member
United States
322 Posts |
My experience is the other way around. I never sell anything through ebay. I bought a lot, or I must say I snipe a lot. Few times if the price is way low, the sellers acting stupid. They pretend they send the merchandise in the hurry, forgot to buy delivery confirmation, will never do that again. I knew their trick, they send my money back in the hurry. For something like that, I would like to expose their name in the forum. |
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Pillar of the Community
United States
7200 Posts |
I had a similar experience with an ebay seller where after no coin was delivered he refunded my purchase and shipping with no question about delivery. The coin in question was considerable under sold for it's value. I'm sure he just said it was sent and is still holding it for future sale. |
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Replies: 24 / Views: 3,909 |
Posted 03/11/2011 8:16 pm
