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Need Advice On Feedback, Ebay

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Author Previous TopicReplies: 4 / Views: 1,184Next Topic  
Valued Member
nikola's Avatar
Croatia (Locally: Hrvatska)
342 Posts
 Posted 07/11/2011  03:48 am Show Profile   Bookmark this topic Add nikola to your friends list Get a Link to this Message Number of Subscribers
Respect, I'm interested in how to react because I had not have such a situation for now.
I sold Roman coins and got negativ feedback as the reason why I have not answered the mail two days no matter for weekend and time diferenc I always react with 2-3 days delay and there was never problem.Because send time from payment is 10 days and he have given me bad feedback after 3 days as "Didn't get back with me. I paid for item. no communication".
Please advice.
Pillar of the Community
Maineman750's Avatar
United States
3592 Posts
 Posted 07/11/2011  05:39 am  Show Profile   Bookmark this reply Add Maineman750 to your friends list Get a Link to this Reply
The only thing you can do is discuss with the buyer....he has all the power in this situation so talk nicely because he can change the feedback if he wants to. If not, you'll just have to live with it.
Valued Member
nikola's Avatar
Croatia (Locally: Hrvatska)
342 Posts
 Posted 07/11/2011  06:00 am  Show Profile   Bookmark this reply Add nikola to your friends list Get a Link to this Reply
I understand, I sent a polite email in which I explained that over the weekend I do not doing some things.
But for 2-3 days if I do not read e-mails and answer I think is too violent for negativ feedback.
Because handling time is 10 days ,two time marked.
Valued Member
tartop's Avatar
75 Posts
 Posted 07/11/2011  10:07 am  Show Profile   Bookmark this reply Add tartop to your friends list Get a Link to this Reply
I would contact ebay and explain; sometimes they will remove unwarranted feedback...
Valued Member
nikola's Avatar
Croatia (Locally: Hrvatska)
342 Posts
 Posted 07/13/2011  04:30 am  Show Profile   Bookmark this reply Add nikola to your friends list Get a Link to this Reply
Everything went fine, everything is resolved with the buyer , and now everything is OK.Feedback positiv.
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