Non-Paying Bidders

Five,
Ebays rule is seven days,but I was wondering what others thought was fair.I don't list a time that a buyer has to pay anymore.I use to but a lot of buyers were waiting the full time limit before paying. Now that I don't list a time frame,most buyers pay within 24-48 hours and many,right away.

eBay's general rule is seven days with a limit of 45 days before time runs out to file a non-paying bidder complaint. There's exceptions for NARUs and a couple other things.

In all my auctions, I request a message from my buyers to respond or communicate within 24 hours so that I can know by what method they choose to pay and just to let me know that they are actually alive and receiving ebay's and my messages. Nothing frustrates me more than a non-communicating buyer. After 24 hours and I still haven't heard from a buyer, I start sending them polite messages asking if all is well at their end and if there's anything I can do at my end to help them. In all instances in recent years, they have eventually paid, but far too often, I have never received a message from them - it's as if they were afraid to send a simple courtesy email.

Only twice have I had a non-paying buyer and the first was maybe six years ago. Some kid who had already been NARU'd once. Back then, three negs and you were off ebay. He was NARU'd again. The second time was about the same time. I learned that the buyer had died, so not much I could do.

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Just as a general question,how long do most of you wait before filing a non paying bidder complaint?

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I state payment must be made within 10 days. After about 4 or 5 days I leave a reminder. After 10 days I leave another. Most of the time I will wait until about 14 days to file. That's because I accept Money orders too, and sometimes buyers don't mail until the 10th day. I really would rather complete the sale then run off and start filing and attracting neg comments. But I DO file if they don't respond.

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I have contacted these TWO buyers, three times now with zero response back

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Well, then don't email them anymore. Whether they intend to complete or ignore this transaction is moot now. They have your emails. File when you feel comfortable.

The buyers who don't communicate with me, generally have great feedback and mail a M.O. It's as if they're playing a little power game, and getting a good laugh over seeing a seller begging for money. I don't play.

that sucks, I think you should consider whether you should sell your good to the bidder by checking on the bidder's username, it should show you the bidder's feed back
cheers,
AC

I have had 1 nonpaying bidders and reported to ebay, and 1 who what a refund after he had bought an 20th Av set,after the dead line that NGC would put the black band on. I should have not given him a refund but. but I did sometime you have to bite your tongue and just do it!But I give them a reminder after the 48 hr I put on all my Auction & Buy Now, and will report it to ebay to get my fee refund in a heartbeat!!!!

Okay, I have a NPB that apparently has done this on three other recent items. But what now?

I sent three e-mails and invoices within 10 days. Then I filed an NPB a week ago.

DO I wait for ebay to contact me? Delete the dispute and add Neg Feedback (he has three already)? Can I leave the dispute up and still get my fees back? Or, how do I get my fees back so I can re-sell the thing?

Thanks,
Seth

Hi seth

it is up to you to close the dispute to be given credit for the fee's.. If you have not heard from the buyer for 7 days after filing the NPB then just close it get the fee's back and relist .

Metalman

Sadly I have dealt with this problem one too many times. Very frustrating...