Help W/Paypal Dispute - Resolved!

I would escalate it simply due to he having his facts wrong on the post office reimbursing you. P.O. protects the sender ( seller ) not the receiver ( buyer ) so I would just escalate it since he has no proof of delivery and paypal will valiudate the claim that insursance covers him and nto you and you are covered by paypal buyer protection.

I would ask him if he sent it through "Click-N-Ship® or eBay®" because if he did I just checked USPS.gov and found out the rules had changed on May 14, 2007, it now states the sender or addressee can file the claim if it was sent through these methods online. Here is what it says:"Starting May 14, 2007, customers who purchase Insurance online through Click-N-Ship® or eBay® have the option to file their claims online through https://www.usps.com. Either the mailer or the addressee may file the claim. Whoever files the claim online will need to provide: the article number, proof of mailing, postage and insurance fees paid, and proof of value. For damaged claims, the damaged item with mailing container, including any wrapping, packaging, and any other contents received must be presented at any Post OfficeTM - along with a copy of the printer-friendly completed claim summary from the online application. Also see Proof of Damage"
Now it doesn't say who will receive the claim (the sender or the addressee)if they are the ones that file the claim so you may want to ask your post office directly about this if he states he did send it through an online source like they are talking about on their site

Smells like fish. USPS Tracking number xxxxx probably doesn't exist. Canada has absolutely nothing to do with it. Sounds like stalling double talk to me. $600 is a lot of money to be waiting around for someone else to figure out. I think 30 days is too long to wait without the seller trying to better resolve this.

I decided to post one more message to see if he will refund the $600 before I escalate it to a claim.
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I respectfully disagree with the seller. The postal service will reimburse the sender for the loss of the coin, not the intended receipient. By accepting the payment for the item, the seller has a responsibility to deliver the item safely to the buyer in a timely manner. As stated before, the item was not delivered. The item never reached the local Post Office. This is a fact. This fact is corroborated by the complete lack of tracking or delivery information on the usps.com web site for item #XX XXX XXX XXX US. Furthermore, this fact has been confirmed by the local Post Office. In light of this fact, the seller should issue a refund, since it has been well over thirty days since he received payment, and since the coin is lost, he can no longer deliver the item. I don't understand the hesitation to issue a refund, since the seller is covered by the insurance he purchased to cover his loss. I respectfully request that the seller issue a refund now for non-delivery of goods and resolve this issue.
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I hope that he will just issue the refund. Not bloody likely, though.

escalate!!

EKK what a situation sorry to hear that you have to go throught that t360

Message just received from Paypal:

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Resolution Center - Claim Details

We have granted this claim. The online tracking information provided by the seller was not sufficient enough to confirm that the item was shipped to you.You have received a refund of $600.00 USD for this claim. Any portion of your original payment that was funded with credit has been refunded directly to that credit line. Please allow 3 days for the refund to appear in your balance.
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Wow, thanks again for the good advice, I really thought I had lost this money!

I have only had to make a charge back once with paypal and I have to say I was pleased with the results and the speed they refunded the money. I am glad you had the same experience