My First National Bank Rant

It doesn't matter what the customer does with the coins, they might not even be a coin roll hunter. But if they ask for them and the bank has'em you can get them for whatever reason you have to get them. I thought that businesses got there coins for there cash registers from banks. I don't know why they have never charged me I mean arnt they loosing money then or something? Like I said, maybe this is a United states thing.

You are correct Normic. Businesses do get their coins from banks for the registers, but even some of them are charged a fee for change orders. But typically a business is depositing a lot more than anyone here and may use the same bank for merchant services, loans, etc. In other words, it's worthwhile to a bank to provide the service to a business customer due to the volume of money coming in.

RCFarmer...I can handle that. I have been with my bank for 20+ years. I don't just go walking in and expect them to give me a box of pennies for a flat $25. They may only store so much and need it on hand for the business customers that make them a whole heck of a lot more money than some coin hobbyist. Sure it's a nice service when it's given, but to say or think it should be expected is quite illogical to me.

Let's look at another way. Should a baseball card shop let you buy boxes of unopened cards so that you can fill the remaining spots in the set you're trying to build, and then let you return the unwanted cards for the same price you paid for them? I know it's not an apples-to-apples comparison exactly, but hopefully this opens up some people's minds to look at from a business perspective versus a self-serving perspective.

My guess is that she's bluffing. While I'm not opposed at paying some kind of fee to support my hobby, $10 on a $25 box is likely a lie on her part. If you have any significant money in their bank, the bank manager/branch manager would likely be surprised to hear about that...and/or appalled.

If you aren't a bank customer, then you probably have poor footing to make an argument. But ask to read the memo that states the new policy if you are a customer. I'd be surprised if you got anything in writing of the sort.

I personally don't like liars. I'll smoke them out and expose them for what they are worth if it suits me.

I called northfield bank asking about buying/ordering coins for their customers and if they charge a fee. Their reply? "Why will we charge our customers a fee? They're our customers. I opened a account the same day...

Under the National Currency Act, National Banks in the United States act as fiscal agents of the Federal Government for various purposes. One of these purposes is exchanging US coins or currency for other US coins or currency at face value. This is, in fact, how the various denominations are maintained at par with one another. There is no statutory authority for imposing a fee for such transactions.

Wow only one bank (actually CU) that I have been a part of charged for boxes of coins and that was for a business account. Makes sense but what I don't get is how some branches of the same bank state they "can't" get boxes of coins for people. For example there are 4 branches of the same bank in my hometown and three say sorry we can't but one says it's no problem and they were surprised the other banks couldn't (definitely a "wouldn't) get boxes. I am glad there is one branch at least. They are my favorite :)

I had a similar experience Mr. K until I discovered that my bank would 'prefer' that I work through the bank the moves the most coinage in and out. Ends up being the closest bank branch to my house so it works out fine.

Thanks for the detail publius.