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Stolen Ebay Package Please Help Asap.

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Pillar of the Community
United Kingdom
2135 Posts
 Posted 05/08/2015  3:31 pm  Show Profile   Bookmark this reply Add Pertinax to your friends list
Some credit cards provide all risks insurance on purchases.

My BankAmerica card provides 7 days insurance against loss or breakage for items bought with it.

My mum claimed once on her card and was paid back though it took about 4 weeks.
Edited by Pertinax
05/08/2015 3:32 pm
Pillar of the Community
United States
2189 Posts
 Posted 05/08/2015  3:48 pm  Show Profile   Check RK55's eBay Listings Bookmark this reply Add RK55 to your friends list
ebay does side with the Buyers 99% of the time, but this is a case where the seller could not do anything more than he did. Once delivery is shown on the tracking it is up to the buyer to find what happened to the item.

Tracking is one of the many things ebay advocates to sellers, had there been no tracking it would be on the seller.

I hope you find it, I would be leery of making any other purchases until you can figure out what happened. A charge back won't fix the problem if you have people taking your stuff left at your door.

Pillar of the Community
United States
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 Posted 05/08/2015  4:04 pm  Show Profile   Bookmark this reply Add westernsky to your friends list
I agree with others that the Seller did everything he could possibly do to get you your package. The only thing the Seller could have possibly done wrong is address your package wrong. You should verify that with him ..... NOW!

Talk to your letter carrier ASAP. He or she is the best source for information regarding a missing package that may have been left with a neighbor or miss-delivered.

In all matters as this, time is of the essence.

Good luck!
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 Posted 05/08/2015  4:44 pm  Show Profile   Check Pacificoin's eBay Listings Bookmark this reply Add Pacificoin to your friends list
Can't blame this one on the seller.
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Canada
1747 Posts
 Posted 05/08/2015  5:23 pm  Show Profile   Bookmark this reply Add ace_ftw to your friends list
unless it was delivered to the wrong house, verify the ship to address
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 Posted 05/09/2015  12:48 pm  Show Profile   Bookmark this reply Add BStrauss3 to your friends list
Tracking says delivered? Unless the shipper put an address on the package other than your eBay/PayPal registered address, sorry, but the loss is going to be yours. There is nothing else the shipper/seller could do. It's not his/her fault the delivery address wasn't secure.

Consider getting a PO Box.
-----Burton
50+ year / Life / Emeritus ANA member (joined 12/1/1973)
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 Posted 05/09/2015  5:31 pm  Show Profile   Bookmark this reply Add SsuperDdave to your friends list

Quote:
Tracking says delivered? Unless the shipper put an address on the package other than your eBay/PayPal registered address, sorry, but the loss is going to be yours. There is nothing else the shipper/seller could do. It's not his/her fault the delivery address wasn't secure.


All absolutely true, yet ebay will still find a way to blame the seller somehow.
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United States
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 Posted 05/10/2015  04:57 am  Show Profile   Bookmark this reply Add justin3651 to your friends list
Thank you for the advice everyone.
This story has taken a very odd turn. Today I came home from work to grab something we needed around 10 pm. Nothing was unusual. I grabbed what I needed and quickly went back to work.
Around 11:30 tonight I got done at work and started walking home(I am fortunate to live very close to my work) and as soon as I saw my steps from the work parking lot I could see a white package.
Lo and behold as mysteriously as it appeared it had reappeared. Again in a short time frame.
The address was right on the label and the package and contents undamaged. I'm stumped as to what could of happened. Maybe a neighbor kid stole it and their parent found it and put it on my step?
Their is no possible way the post office is involved.
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 Posted 05/10/2015  06:56 am  Show Profile   Bookmark this reply Add SsuperDdave to your friends list
Never suspend your sense of disbelief when USPS is involved. It would be far from the first time we've heard of a USPS package marked Delivered when it was still on the truck, and then casually dropped off later in a spot where you could believe you'd missed it the first time. Your theory has merit, as well.

Let's not worry about why, and just be happy you got it. Might be time to think about a PO box, though.
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 Posted 05/13/2015  12:35 am  Show Profile   Bookmark this reply Add justin3651 to your friends list
I've been weighing that a lot. This one was small but its not uncommon for me to get $300-$400 packages sent to me. If I had the seller ship it where a signature confirmation was needed and they left it without me or the Mrs signing for it and they put the status as delivered would the failure of the post office to be able to show someone signed for it be enough to protect me?
Our mail varies a lot. Sometimes they knock and take it with and leave a slip but other times they just leave it. Same seller, same package size, same approx value, same shipping used etc. Does anyone know why that is? Is it just some days he's too lazy to carry it back to the truck? (To be fair they do weight a lot with the larger purchases.lol)
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 Posted 05/13/2015  01:08 am  Show Profile   Bookmark this reply Add westernsky to your friends list
Two things:

1). Be sure and let the Seller know you got the package by leaving him very positive Feedback along with an email.

2). Consider getting yourself a post office box at your post office (NOT at the UPS Store or Mail Boxes Etc) to take your neighbors and your letter carrier out of the chain of delivery.

I pay less than 50$ a year for my PO box and it is worth every penny as I don't worry about having an expensive coin sitting in my mail box in front of my house. I track my incoming package delivery confirmation and know EXACTLY when I need to go to the Post Office and pick it up. That's a good feeling!
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United Kingdom
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 Posted 05/13/2015  04:16 am  Show Profile   Bookmark this reply Add Pertinax to your friends list

Quote:
Our mail varies a lot. Sometimes they knock and take it with and leave a slip but other times they just leave it. Same seller, same package size, same approx value, same shipping used etc. Does anyone know why that is? Is it just some days he's too lazy to carry it back to the truck?


2 days ago, I received a registered package from Hungary without having to sign for it, in spite of the label saying in 3 languages "Please scan - Signature required".
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 Posted 05/13/2015  12:42 pm  Show Profile   Bookmark this reply Add jerseyben to your friends list
It never ceases to amaze me...

It is 2015 and ebay has had their "money back guarantee" for years, yet we still see threads like this constantly.

File an ebay claim and be done with it. ebay has already done all the work to resolve these types of issues and will handle all aspects of it.

Do people not see "Get the item you ordered or get your money back" when they bid? It is literally on every auction right there when you go to place a bid.
Rest in Peace
United States
2668 Posts
 Posted 05/13/2015  1:57 pm  Show Profile   Bookmark this reply Add Parklane64 to your friends list
Also: NEVER EVER ship comic books by USPS. EVER!

Even with their worthless 'insurance'.
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 Posted 05/13/2015  2:01 pm  Show Profile   Bookmark this reply Add jerseyben to your friends list
Ok, I'll bite.

Parklane: Why not? You can ship almost an infinite variety of items via USPS. Why, in particular, are comic books an item that one should not ship?
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