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 Replies: 22 / Views: 4,045 |
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Pillar of the Community
United States
4409 Posts |
 this definitely deserves a double thumbs up from this collector! Thanks PCGS.  -MV |
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Rest in Peace
United States
2668 Posts |
Thanks, Canadian-Banknotes, this piques my interest! There should be a link to the left somewhere. Cleverly, this should direct more potential customers to their site.  |
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Pillar of the Community
United States
8137 Posts |
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Pillar of the Community
United States
1839 Posts |
I just paid my annual fee about 4 weeks ago.  |
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Pillar of the Community
United States
1298 Posts |
I'm paid up until 4/5/16.
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Moderator
 United States
189340 Posts |
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I just paid my annual fee about 4 weeks ago. I think you should be able to at least get a pro-rated refund. Nothing to lose for asking. |
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Valued Member
United States
398 Posts |
Information is getting "cheaper"!
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Pillar of the Community
United States
757 Posts |
This was posted on the PCGS forum. I haven't called yet, but when I get a few minutes I will. Quote:
Your next question is undoubtedly about a refund for your paid subscription. We are ready to walk you through the process.
I encourage you to call our PCGS Customer Service department at 1-800-447-8848 for more information. Edited by davec13
01/19/2016 10:04 am
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Bedrock of the Community
United States
10982 Posts |
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This was posted on the PCGS forum. I haven't called yet, but when I get a few minutes I will.
I just spoke with PCGS CS. Refunds are only available if you paid for CoinFacts in the last 90 days. If you have less than 9 months remaining on your subscription you will not get a refund. |
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Pillar of the Community
United States
595 Posts |
I spoke with PCGS Customer Service today, as they instructed, to ask about refunds. As I just paid my subscription in December, I would certainly appreciate something back if it is now free. Anyway, the PCGS representative said that he didn't know what was being done, and any refunds, if there would be any, would be in February. He also told me that he had no idea why subscribers were emailed and told to call Customer Service as they have no real information.
I am not sure what to think of this conversation. It was strange to say the least. Has anybody else heard a different story from them?
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Pillar of the Community
United States
506 Posts |
I spoke with them a while ago. Around the time they send the email. They said it'll be taken care of and I don't need to do anything. Granted, my paid membership ends Feb. 10th, so right after it becomes free. Possibly they linked my phone number to my account and automatically brought it up?
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Moderator
United States
16679 Posts |
About time. They already nail you on submission fees.
swcoin.ecrater.com
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Pillar of the Community
United States
595 Posts |
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About time. They already nail you on submission fees. No kidding  |
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Valued Member
United States
398 Posts |
I paid annual subscription about 4 weeks ago and tried to get refund by going through customer service via email and did not have much luck ...... So I notified by credit card company and they got a refund / credit back in just a few days!
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Pillar of the Community
United States
1959 Posts |
Uhhhhh, this is the best news I've heard in a while! The app is awesome! The survival estimates in the "all grades" category of the rarity section I find the most interesting. I'm finding out how rare some of my coins really are. For example, I have an 1828 25/50 Capped Bust quarter. All grades survival estimate is 87?! Wow! I could hold them all in one hand! |
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Replies: 22 / Views: 4,045 |
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First Page
Posted 01/09/2016 4:27 pm
