Dealer Seems Cranky

Are you being too sensitive?.I would say No..On my worst day I treat people with a little respect and a smile or I go home.I don't deal with Rude people but that's how it works for me.There are too many other avenues to pursue my hobbies and interest.. If you can deal with the rudeness then work with him

Hi Rich,
The date and sets don't match up. 1986 is Liberty, 1991 is Mt Rushmore.

1986 Liberty set bid $18/ask $20; proof would be $18/$20 also
1991 Mt Rushmore set bid $34/ask $37; proof $36/$39

These are from the Feb 5th Greysheet. My current one is floating around here somewhere, but this should give you a good idea.

So you aren't a customer (buying or selling) just wanting him to look up grey sheet prices on something you bought elsewhere?

How did the other 2 dealers treat you?

Steve199,




One of the dealers was unwilling to help but his store was more of a comic book store and he only had a few coin items.

The other coin shop was in a "hoity toity" part of town and all of the "sales associates" were dressed nice, etc. This was a place that made me feel very uncomfortable and treated me like scum because I'm on a budget, sometimes a very tight budget.

Rich

I agree with most, he may have had a bad day. I think everyone deserves a second chance. However, if this behaviour continues, then you might need to look for other sources.

This is why I really enjoy coin shows. When you find a dealer with serious attitude, you just move down to the next table.

I have to partially disagree with most on this. When you deal with people all day long it eventually gets to you. And when finally someone wants preferencial treatment such as phone info, I too would probably just said the same as that dealer did. Of course not familiar with how much buisness he does every day but when you deal with people a real lot, you start to really get irritated easily.
And too you may have just called when some other person just called and wanted prices on many coins. Or even a series of calls and no sales, only a lot of calls. And remember too that although you may have been a customer in person in the past, that is not easy to know who is who on the phone.
Always try putting yourself in the other persons shoes for a while.

You bring up some valid points, and the dealer is human just like everyone else. So if a dealer happens to be having a bad day and it's an isolated incident, I wouldn't put much into it. He has bad days, you have bad days, your friends and families have bad days and we should be able to forgive and forget.

However, if there's a pattern of having bad day after bad day, either the dealer doesn't like you or might be in the wrong line of business.

Having worked in a coin shop for a few months, I can tell you that some customers can be very demanding, while others are so easy to work with. You take the good with the bad, but at the end of the day a shop thrives or fails depending on how the customers are treated. I will be honest though...there are some customers with completely unrealistic expectations (i.e. wanting silver Engelhard Prospectors at spot price, wanting to get top dollar for the items they want to sell you, wanting to pay dealer prices for numismatic items, etc) and those are the ones that can cause people working in the shop to have a "bad day".

So I hope anyone who reads this will take this into consideration the next time they go to their local shop. Treat the dealer with respect and understand that he is doing this to make a living, and also understand that there are days when multiple other bad apple customers may have all come in or called right before you stopped in. :)