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Replies: 17 / Views: 3,066 |
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Pillar of the Community
United States
1083 Posts |
When am a buyer of a coin on ebay I pay within five minutes of the close of the auction with Paypal (my feedback score is 100% positive). However, there is no such thing as karma when I am the seller. Three days ago three of my coins closed on ebay. I have been paid for one. Worse, the two unpaid buyers won't acknowledge my emails or the invoice. One was a fairly expensive, MS-63 Carson City GSA dollar. The buyer has ony two feedbacks (both positive), but won't communicate with me. Any suggestions on how long to wait, or other action I might take. I suppose to get my final value fee back from ebay, I would have to file an unpaid item dispute? I think I have to wait a week to do that? I am thinking of adding language to my future listings that if I don't have communication verifying method and timing of payment within three days of the sale, that I am going to consider the sale void and relist the coin. This has happened to me numerous times and I am about to give up selling on ebay altogether - very frustrating! Colin
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Pillar of the Community
United States
882 Posts |
I don't have very much experience with selling coins on ebay, but cant you take unwanted bidders off from bidding on your item? Just try keeping the good guys on and the bad guys off your listings. Personally, if I had some carson city silver dollars I would never sell them on ebay. I think you could sell them for more to someone in person. Ty
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Pillar of the Community
United States
2254 Posts |
I have sold a few things and ran into the same problem. Give it some time. People are not online throughout the day like I am, I know that to be fact. They may have set a snipe when the coin was first listed and forgot about it, and until they check their email, they won't realize they won something. Which could easily be a few days.
I would add in your listing people with 10 or more 100% positive feedback only, or something of that nature. While you don't want to alienate someone that got a bad rap from a deadbeat buyer or seller, you also want to make sure that you get your payment. Maybe make it 99.5% or something. Only people with a lot of positives will have a rating like this if you do the math.
Regardless, give it a little time. It took me a week and a half to send payment via personal check for a coin because I had to take a business trip. I didn't have email access for 4 days after the auction end, so needless to say the seller wasn't happy. I explained things and he was very reasonable, but things do happen....
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Pillar of the Community
United States
2269 Posts |
 People with low feedbacks tend to be "fly by nights". I have generally had bad experiences with people who have a feedback score of less than 20. Like yourself I also pay immediately when the auction is over, but I think we are the exception. I would give them a couple of days since the end of the auction. If they still do not acknowledge your emails, then I would file a complaint with ebay.
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Pillar of the Community
 United States
5953 Posts |
I say wait. For the most part the Check and money order crowd take between a week and 10 days to send in the funds. Paypal people almost always pay with in the first 3 days. It is very rare for me to get any acknowledgment for a buyer other than a check or MO showing up. "People are strange" I like to bug the people I am buying from by sending them several e-mails telling them when I sent the funds and when the item arrives.
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Pillar of the Community
United States
533 Posts |
I too have little feedback. I try to pay as soon as I win, but it has happened that I won an item and couldn't get to the internet to pay (I backpack a lot). I was worried that the seller may be unhappy and wrote an excuse as to the delay with my payment. So, I would give it some time. Not too long ago I only had two positive feedback remarks and needed people to trust me a bit in order to buy anything.
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Pillar of the Community
 United States
1083 Posts |
I don't mind waiting on a check or money order so long as I know what I am waiting for. If you are grownup enough to place a winning bid on an item, how much time and trouble does it take to answer a seller's email? To tell you the truth, I hope they don't pay me for the Morgan. It is a duplicate GSA coin I got from my Mother and my local dealer offered me $20 more than the winning bid with no ebay fees.
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Pillar of the Community
 United States
1083 Posts |
I wasn't referring to you, Jcook. I posted the last response before I read your post. At least you communicated with the seller.
Colin
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New Member
United States
40 Posts |
Okie - I have sold a few coins on ebay... I have had the same bidder pay quickly on one item and wait almost a week on another... I have had bidders with 0 feedback pay quickly, and bidders with 100+ feedback (who sniped the bid at the last second - so I knew they were online) wait almost a week to pay... Go figure? I would not eliminate 0 feedback bidders... You can't always judge a bidder by low feedback numbers. (Everyone starts at 0). Many people don't check email or go online as often as some of us... (Some people still have to go to the public library to go online) Good communication makes buying and selling simpler. I had bidder send email prior to bidding stating that they wanted the item, but could not pay until next week... (I told them to bid!). That was slow pay, but good communication. I have been known to comment on good communication or lack thereof when leaving feedback.
Edited by booyah 02/14/2007 10:18 am
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Forum Dad
 United States
24174 Posts |
quote: People with low feedbacks tend to be "fly by nights". I have generally had bad experiences with people who have a feedback score of less than 20.
It's a good thing ebay let you start at 21 then.  Turn a "bad experience" into a good one by sending them a very polite email offering "help to a newbie". ebay can be very intimidating to a new member. An offer of help will get you a customer for life.... and usually fast payment.... most of the time. quote: but I think we are the exception.
Not really. Probably 70% of our buyers pay by the next morning.
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Pillar of the Community
United States
830 Posts |
I'll chime in here on the side of "wait a bit", for all of the good reasons stated above. I rarely get any form of communication from check or MO buyers, but their payment shows up in the mail withing a couple of weeks. If I don't get paid in one week, I send a gentle reminder. If I don't get paid in two weeks, I inform the buyer that I will be filing an NPB with ebay in 36 hours (or something like that) and I usually hear from the buyer right away. The vast majority of the time, the buyer simply forgot they won the item, and they're quite apologetic.
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Pillar of the Community
United States
882 Posts |
I always pay within a day of the end of an auction. And if they seller has other coins I may bid one, I will message them and ask if I can wait to make payment for these other auctions. But if there is no reply, I just pay and say the heck with it. If they wan't my business I guess they would grant me my request. Ty
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Pillar of the Community
 United States
1083 Posts |
Update. Sent several nice emails as Bobby suggested with no response. Finally filed an unpaid item dispute and closed it today with a Final Value Fee refund. I also left negative feedback (a rare thing for me). When I did I noticed some other sellers on the same day my item closed also did not get paid and left negatives for this buyer. In a way I am glad as I think my GSA 1884-CC Morgan at about MS-63 was worth more than the winning bid of $165.
Colin
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Valued Member
United States
143 Posts |
Would you post the name so I can add it to my no-bid list? I just went through the same thing on a $300 coin set.
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Pillar of the Community
 United States
1083 Posts |
Seth, the buyer was mbsteadfamily.
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Bedrock of the Community
United States
14454 Posts |
I have sold coins and never gotten an email response nor a response to the invoice but I always just wait a week or two and the check always arrives in the mail within that 2 week period. I would never file a non paying bidder unless it has been over a month of waiting anyway just to many factors to consider going wrong, I know some letters takes atleast 7 working days to get from the west coast to my house on the east coast and if there are any vacation days in there you have to consider them as well, so if they wait 4 or 5 days to send payment then it takes 7 more days you are into 2 1/2 weeks of waiting time already
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Replies: 17 / Views: 3,066 |