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 Replies: 19 / Views: 2,860 |
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Valued Member
United States
256 Posts |
Sellers and buyers. I would like your input on the appropriate feedback, if any should be left in this situation.
You buy an item using "Buy it Now" and pay instantly with Paypal. The seller offers $3.00 1st class shipping with an upgrade to Priority shipping for an additional $4 which you take. 2 weeks later the package arrives with $.63 worth of assorted 1st class stamps plastered all over it.
Seller is notified via email and will not refund the $4 but instead they will give a discount off my next purchase. To me this sounds like a scam and if they do this for every auction it could add up to pretty good money. Even though the item was satifactory it was a different manufacturer than what was advertized and according to the sellers email I should feel good because the one I received was a "better" one.
Thanks for any advice.
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Pillar of the Community
United States
2269 Posts |
I would consider contacting ebay about this matter. It was wrong for the seller to give you the option of priority shipping, if they did not use it. Ethically the seller should have refunded your shipping costs instead of trying to get you to bid on another auction of theirs, in order to get some restitution. Were there pictures in the auction showing the manufacturer you bid on? As for feedback, I would hold off on that until you can resolve the matter. |
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Pillar of the Community
United States
7123 Posts |
unless the added value is in the item you received ,, do what you have to to get what you paid for, as well as a refund of your shipping money which was not used. file with ebay and pay pal. and leave the guy negative feedback once it is settled. Metalman |
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Valued Member
 United States
256 Posts |
I re-checked the listing and the item I received was the exact one that was listed in the auction. So, it seems the seller also lied about getting a better item than the one I originally purchased.
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Pillar of the Community
United States
2254 Posts |
Absolutely report it, then worry about feedback after everything is settled. Did you receive your feedback yet? That is completely ridiculous with what they tried to do with the shipping also. Absolutely unacceptable. Just my opinion.
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Valued Member
United States
129 Posts |
I would report him to ebay, leave him a negative feedback (also look to see if he has a history of retaliation feedback, if so most likely he'll leave a neg for you though, you can jump the gun on him and stat that any neg. feedback left was in retaliation.) |
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Pillar of the Community
United States
1840 Posts |
Unless you're new to ebay and a retaliatory negative may hurt you in future purchases, I'd leave the negative feedback. Potential buyers may not even notice that they've been had if they don't look at the postage. |
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Valued Member
United States
256 Posts |
The seller already left pos feedback when payment was received. Can they change the feedback they have left?
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Pillar of the Community
United States
2254 Posts |
quote:
The seller already left pos feedback when payment was received. Can they change the feedback they have left?
That's the question of the day in my opinion. I know you can change negative feedback, as I have seen it withdrawn before, but I don't know if it is limited to negative, or if you can withdraw all types. If it can't be withdrawn, sock it to them!!!!  |
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Pillar of the Community
United States
560 Posts |
No, He can't change the positive feedback he left for you; so, Zap him with negative feedback and make it hurt!
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Valued Member
United States
143 Posts |
He can "reply" to it. BUT, if you say up front "shipping ripoff," he's screwed. ANd, I think you get one reply to his reply.
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New Member
United States
40 Posts |
I agree, Report to ebay & tell the truth on Feedback. |
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Pillar of the Community
United States
882 Posts |
It's good that he left feedback already and you dont have to worry about him leaving you a negative in return.
BUT, what if he hasn't left you feedback. Do you guys really think $4 is worth having a negative on your record? I mean, sure you want to let everyone else know about this high shipping rip off. But if it were me, I would leave a positive, state the shipping was a rip off, and just go on my marrie way and not buy from the guy again. Just my 2 cents.
Ty
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Pillar of the Community
United States
675 Posts |
How about this strategy if he hadn't left any feedback. You are allowed something like 30 days to leave feedback. Wait until the last possible minute, (literally less then one hour), and zing him with the negative. Odds are he won't notice immediately and won't have time to hit you with the retaliation negative.
And to the original poster- yes this guy deserves a negative.
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Pillar of the Community
United States
7123 Posts |
when I look at the auctions ,,I check the feedback score if it is 100% I seldom read what was left by other buyers,, but If I see several negatives I generally read them to see why they were left, and by who . If the negative was warranted and had to do with mis representation the seller can pack sand, I will not bid on his Items no matter how bad I may want what is offered. If positives are left when the seller deserves a negative the feedback system does not work and becomes even more unreliable,, This is why you file the dispute it gives ebay record of the problem and puts the remedy in the hands of the seller,, no feedback should be left until the dispute runs its course. and then my neg would read something like (Seller failed to work within ebay dispute resolution guidelines)or on the positive side (Seller worked within dispute resolution guidelines) No matter how a dispute ends the other buyers need to know that it went to dispute resolution through ebay. The seller had their chance to make it right outside of those guidelines ,,its not up to the buyers to beg the sellers to do the right thing !! Metalman |
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Pillar of the Community
United States
2269 Posts |
 Well said. |
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Replies: 19 / Views: 2,860 |
Posted 02/25/2007 1:01 pm
