Standard delivery times does state the delivery to be the 16th.
Ok,to be fair, give them to the 17th. And YES, it was a Express shipment with a tracking number.
AND, that small print about a rural area does not mean anything
if incompetence and negligence is involved? I do not believe Campbell River to be a rural area. Nor, in this case Courtenay.
Mail is being picked up by CP track at 1700 daily and taken to Vancouver/ Richmond and is there by Midnight for sorting. It used to go to Victoria. But, for
"better serving our clients", many millions were spent in Richmond on a new facility (even though a few years back the same story was the reason for a new Facility in Victoria which is now dormant)
The problem in this case is between Richmond and Regina.
I will file a claim with CP and see what happens.
NOW, since it arrived too late in Regina, the items, notes, could NOT be shown at the Regina coin show to a potential buyer. my friend sent it back as express post and it took 5 days to get here. I have all the evidence. It Clearly says on the envelopes : 2 days... Guaranteed delivery!
the only exception would possibly be "force majeure".
Another, even worse issue, and I invite your comments to this one. Each of the two incidents are true as described, in case anyone should have even the slightest doubts:
Just received an email from a person in Ottawa.I have sent coins to this person before via express post without any problems. Item was Posted (at the same postal outlet as the other to Regina) on Monday Nov 03. IT arrived on time November 05 in Ottawa at the recipients mailbox. No problem there. On time delivery!
However,
Here is the email I just received from the other person in Ottawa:
Quote:
Dear JXXXXXXXX
Just to let you know that I received the coin. It was actually here Wednesday night, but I didn't pick up my mail until Thursday night, and didn't open it until later that night.
Now the bad news: it seems to me that you and I have been sabotaged by Canada Post. There is a single, sharp puncture in the package which, yes, goes straight to the coin, which is now dented. To me this was no accident on their part. I know that they have equipment to let them identify the shapes of the contents of packages, and the strike was too precise (right in the slot of the cardboard that you used to buffer the coin and dead center of the coin itself) to be an accident.
This is not the first time I have seen this. About nine months ago we sent a framed picture to a friend in London, Ontario. It arrived crushed lengthwise. Why would they do this? Well, aside from some people just being malicious, Canada Post employees are very unhappy about the changes that are happening there, such as the elimination of door-to-door delivery (and many jobs). Maybe they figure that people will pressure the government into reversing things. If not, they at least get some satisfaction out of causing trouble for their employer.
I'll send everything back to you so that you can put in a claim for the insurance. Even if you didn't put insurance on the package, Express Post automatically comes with $100 insurance, so it won't be a total loss for either of us. They also should refund you the shipping cost. You'll see how it all lines up, and how it could not have been an accident.
This is a disappointment for both of us, but it's clearly not your fault. It looks like it was a lovely piece. We'll discuss settling up after you receive the package back.
LXXXXXX
I am now waiting for the sabotaged envelope and coin to come back to me.
The item was paid via Paypal and I am just wondering about Paypal insurance, damaged goods?
Posted 11/11/2014 01:20 am
but if I have a coin worth 100 dollars or more I ship Fed-X. I'm very lucky because my wife works for them and we get a big discount. For most the cost is to much I don't trust Canada Post I worry every time I'm waiting for a coin to arrive in the mail. You can try to complain to them, I think you might get a better response from a dead person to get up move then Canada Post. I had a seller mail me a coin it should of taken 3 to 4 days to arrive, 3 months later it showed up I contact the seller to Bill me again since she did refund me after 3 weeks.
