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An Improper Way To Ship A Coin

 
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 Posted 08/11/2020  02:49 am Show Profile   Bookmark this topic Add jfrederick to your friends list Get a Link to this Message
Recently I purchased an inexpensive Nickel-Brass coin on ebay. When the coin arrived, it was affixed between two pieces of thin cardboard with scotch tape applied directly to the surfaces of the coin!

I immediately wrote to the seller to point out my displeasure with his shipping practice, and that some residue from the tape had to be removed from the coin with soap and water. I also noted that tape residue could, in the long-term, damage the coin. I didn't ask for a refund, so (as he later admitted) he ignored my concern saying that my message "did not require a response." I waited nearly two months without reply, so shortly before the window closed I left a neutral feedback for the transaction - explaining precisely why I was doing so. (This is the first non-positive feedback I have left in at least 10 years - with hundreds of buying transactions in the meantime.)

Now, suddenly, he was ready to respond. First he left me his feedback in which he griped about the neutral I left him. After I messaged him to explain politely why I had done so, he replied by refusing to even acknowledge my concern as legitimate. In fact, he said my concern was "illegitimate," called my actions "insane," said that even messaging him in the first place was "ridiculous," and concluded by saying that I shouldn't be so "mad" and offended by "a piece of tape."

I have been collecting, buying, and selling coins for over forty years. Most sellers do a reasonable job of preparing coins for shipment - some definitely better than others. But never before have I seen a piece of tape deliberately applied to a the surface of a collectible coin!

Am I wrong to believe that applying tape directly to the surface of a collectible coin is bad practice?

I know what I believe the answer to be, but your thoughts and input would be appreciated.
Thanks.



Edited by jfrederick
08/11/2020 02:54 am
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Australia
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 Posted 08/11/2020  04:08 am  Show Profile   Bookmark this reply Add coaster to your friends list Get a Link to this Reply

Quote:
Am I wrong to believe that applying tape directly to the surface of a collectible coin is bad practice?


No, you are definitely not wrong. Just wondering though if this seller was selling this coin as a one off or does his feedback show that he has sold quite a few coins?

I ask this because not long ago my brother graciously sent me some coins that he had very carefully sticky taped to a piece of cardboard! I was horrified because some of the coins were Unc!

When I questioned him about his packing technique his response was that he didn't want the coins to move around in the envelope. I tactfully informed him of his error and gave them all a good bath in acetone.

... and in regard to your feedback I think that the sellers lucky that you didn't make it negative.
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 Posted 08/11/2020  08:13 am  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply
Can you post a link to the seller so we all know?
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 Posted 08/11/2020  08:40 am  Show Profile   Bookmark this reply Add T-BOP to your friends list Get a Link to this Reply
That was definitely not good shipping practice . Either the seller just didn't care or he knew nothing about coins in general . You had every right to leave a neutral feedback.
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 Posted 08/11/2020  09:50 am  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply
to the Community, jfrederick.

I wish a happier event had brought you here.
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 Posted 08/11/2020  11:53 am  Show Profile   Bookmark this reply Add jfrederick to your friends list Get a Link to this Reply
Hello, thank you all for your replies. I feel much better about the course of action I took.

With regards to posting a link to the seller, I'm reluctant to do so as my goal is not, and never was, to damage his business. Coins are only one part of his store (about 100 of 2000 listings), so I think he was just ignorant; but hopefully knows better now. Most of his coins are overpriced junk box varieties. The one I found filled a specific niche and was in good shape.

Is it common practice here to post links to the transactions we discuss? If so, I'll consider it.

Edited by jfrederick
08/11/2020 12:06 pm
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 Posted 08/11/2020  1:09 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply
If he's got a hundred coin listings and ships like this, and thinks it's perfectly ok, everyone here needs to know.
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 Posted 08/11/2020  3:18 pm  Show Profile   Bookmark this reply Add jfrederick to your friends list Get a Link to this Reply
As a new member I am not able to send an email to another member, but if you send me a private message I will share with you the information.
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 Posted 08/11/2020  3:32 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply
Well, I own the joint. Feel better posting it now?
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 Posted 08/11/2020  6:46 pm  Show Profile   Bookmark this reply Add KenKat to your friends list Get a Link to this Reply
No, you were not wrong - in fact, you probably should have given him a neg - neutral was too nice for this one. Especially since all he really probably needed to do was say oh, I'm sorry, I didn't realize
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 Posted 08/16/2020  09:35 am  Show Profile   Check John K's eBay Listings Bookmark this reply Add John K to your friends list Get a Link to this Reply
Good thing it wasn't a MS-65 red USA large cent!

You did the right thing.

When I sell an inexpensive coin, I put it in a 2x2 stapled together cardboard holder. Then I put that in a 2.5x2.5 plastic flip. I then tape the plastic flip to a piece of cardboard, insert that and a note in a regular paper envelope. Seal the whole thing and stick on a single stamp to the addressed envelope. No tracking as that would cost more than what I got paid for the coin.

On more expensive coins, I usually place the 2x2 in a padded envelope and the put that in a sturdy cardboard box, print out a USPS label with tracking and attach. So far no problems with either method.
Edited by John K
08/16/2020 09:37 am
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 Posted 08/16/2020  11:22 am  Show Profile   Bookmark this reply Add BStrauss3 to your friends list Get a Link to this Reply
I've neg 'ed for that and would again.

Shipping is designed to insure the piece arrives in the "as pictured" condition.
-----Burton
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United States
330 Posts
 Posted 08/17/2020  07:49 am  Show Profile   Check John K's eBay Listings Bookmark this reply Add John K to your friends list Get a Link to this Reply

Quote:
Shipping is designed to insure the piece arrives in the "as pictured" condition.


Have you noticed how some auctions now say "You will receive a coin similar to the one pictured." In other words you have no idea what it will look like. This is fairly common on some of the non-eBay sights.

Read the fine print afore bidding. I once got stung for $25 shipping on a Canada 5 cent silver - about 10 times what I bid.
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 Posted 08/22/2020  2:59 pm  Show Profile   Bookmark this reply Add BStrauss3 to your friends list Get a Link to this Reply
Read ebay's Ts & Cs, technically stock photos are not allowed. More honored in the breach than the observance.
-----Burton
46 year / Life ANA member (joined 12/1/1973)
Life member: Numismatics International, CONECA
Member: TNA, FtWCC, NETCC
Owned by four cats and a wife of 35 years (joined 1983)
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130 Posts
 Posted 08/22/2020  8:16 pm  Show Profile   Bookmark this reply Add Coins1989 to your friends list Get a Link to this Reply
Same thing happened to me today. Received an 1883 'No Cents' Liberty nickel that was attached to cardboard with tape. In my case there doesn't appear to have been any damage but it was sort of shocking. You'd think even a novice to Coins would know better.

I plan to send him a note. Wonder if this is the same guy.
Edited by Coins1989
08/22/2020 8:16 pm
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 Posted 08/23/2020  01:12 am  Show Profile   Bookmark this reply Add jfrederick to your friends list Get a Link to this Reply
If your seller is from the Dallas-Fort Worth suburbs of Texas, maybe....
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