Sgs Submission Experiment !!! Lies !!!

A friend of mine and I were talking recently and we decided to contact Star Grading Service in an attempt to do a submission test to see exactly what they would tell us and we both believed the request would be turned down as we believe that in order to get coins graded by them you have to be part of their "FAMILY". However, we wanted to make sure that it wasn't due to the number of coins being submitted.

I wrote them two different e-mail submissions using two different anonymous e-mail accounts one day apart with requests and WHOOAAAA did we get two different interesting responses. First we submitted a request to grade a 1964 Proof set and then we submitted a request to grade an unopened mint box of 10 - 20th Anniversary Silver Eagles.

SGS responded almost immediately to both e-mails.

Here's a copy of the e-mails and responses...


----- Original Message -----
From:
To: <sgs@stargrading.org>
Sent: Sunday, January 21, 2007 5:12 PM
Subject: Sumbission

> Hello,
>
> I have a 1964 Proof set of five coins in a capitol
> coin holder. I would like to have these coins graded
> and encapsulated by your company.
>
> As per your website I am contacting you via e-mail for
> information.
>
> Thank you,



From: "Star Grading Services - SGS" <sgs@stargrading.org>
To:
Subject: Re: Sumbission
Date: Mon, 22 Jan 2007 12:27:03 -0500

Hi,

We currently are not taking any new clients for SGS grading as due to
the tremendous demand for our services we are absolutely covered with
grading orders.

We have at least a 9-month waiting list currently and can put you on
the list if you want. It takes a very long time to teach graders and we
are going as fast as we can. If you want on the waiting list send us you
address and we will put you on list.

Thank you very much for asking for SGS services and I am sorry that we
can not be of more help but SGS coins have more than exceeded our
expectations.

David



from
to sgs@stargrading.org
date Jan 22, 2007 2:54 PM
subject How to Submitt 20th Anniversary Coins?

I am wanting to submit an unopened mint box of 10 sets of 20th Anniversary Silver Eagles for grading.

There are a total of 30 coins for grading 10 Mint state, 10 Proof and 10 Reverse Proof coins.

Please advise me on what I will need to do as your web site states I will need an authorization number before I can send in my coins.

Thank you.


from Star Grading Services - SGS <sgs@stargrading.org>
to
date Jan 23, 2007 6:20 AM
subject Re: How to Submitt 20th Anniversary Coins?

Dear Mr.,

Yes we can grade your Eagles and yes you do needa authorization number.

Please ship and adequately insure coins.

Ship to:

SGS
Star Grading Service
38 Church Street
Belleville, Ohio 44813

On outside of box put:
LLB012307MASTO

Thanks for asking, Dave from SG


Talk about BS coming from them! They are not taking any new clients and have a 9-month waiting list! But they will accept my Silver Eagle order post haste! We all know about SGS but I would never repeat never send anything to SGS because #1 of this obvious outright LIE! Next I'd be afraid of them telling me the item got lost in the mail.

I did this experiment in order to see if it were really possible for people to actually send in items for grading due to the PNG grading survey that had questionable responses regarding "Customer Service & Products" listed on the survey. I know essentially of no one that has ever sent items into SGS but only of their obvious sellers whom I believe to be family and close friends. I seriously doubt very many true coin dealers have ever used them.

I still don't understand how they can say they aren't taking any clients and have a 9 month waiting list, and the next day they are accepting submissions!