Frustrating Ebay Seller Mix-Up - Coin Community Forum

To participate in the forum you must log in or register.

Author	Replies: 6 / Views: 1,772
cwb1877 Pillar of the Community United States 1659 Posts	Posted 03/01/2012 11:50 pm Oh boy. It's been a while since I've had something like this happen to me. I suppose I was overdue... I purchased this coin: http://www.ebay.com/itm/ws/eBayISAP...p=true&rt=nc but when I opened the package today, this is the coin I got : The seller currently has an auction going for the coin they sent me: http://www.ebay.com/itm/260966119578?ru=http://www.ebay.com:80/sch/i.html%3F_from=R40&_trksid=p4712.m570.l1313&_nkw=260966119578&_sacat=See-All-Categories&_fvi=1&_rdc=1 Basically, they got the two coins mixed up. I just sent the seller an email so we'll see how this goes. I'm hoping they will see the error of their ways and make this fix as painless as possible. I'll keep you posted... Report this Post to the Staff

oih82w8 Pillar of the Community United States 7840 Posts	Posted 03/01/2012 11:56 pm Contact the seller and arrange to have it sent back! Report this Post to the Staff
BH1964 Bedrock of the Community United States 10982 Posts	Posted 03/02/2012 12:37 am Yes, try to work with the seller and assume it was an honest mistake. If you have any problems, then contact ebay and/or PayPal. ANA #R3154474 Report this Post to the Staff
VisigothKing Pillar of the Community United States 4778 Posts	Posted 03/02/2012 12:53 am Ouch! Hope it works out for you and you get the coin you won. I had something similar happen to me recently. I bought a Roman coin online, and I ended up getting a different coin of the same emperor that they had listed also. I contacted them about the mistake and mailed back the coin, hoping that they would send the one I bought. I then received an email from the seller saying that they couldn't find the original coin I ordered, so they gave me a refund. Either they couldn't find the coin from the start and sent me the other as a sort of replacement or something, or they honestly got the two listings mixed up and when I emailed them about what happened, they searched for the coin and couldn't find it. The seller was reasonable and easy to work with, so I'll give them the benefit of the doubt and believe it was the second possibility. Edited by VisigothKing 03/02/2012 12:54 am Report this Post to the Staff
cwb1877 Pillar of the Community United States 1659 Posts	Posted 03/02/2012 01:29 am I'm inclined to think it was indeed an honest mistake since it's obvious they had at least two coins of the same date. We'll see how they respond. I figure I'll give them a couple days first to respond. If that's unsuccessful, then I'll have no choice but to file an Item Not as Described dispute. Ultimately, the most I'll be out is a few bucks to ship it back, so I'm not worried about the monetary part of it, but it's still a headache. Though at least it feels better now that I've vented about it! Report this Post to the Staff
jeffnash New Member United States 24 Posts	Posted 03/03/2012 10:45 am If I'm looking at the other auction correctly it ends today. As an auction winner from this seller you should be able to get contact information (i.e...phone number). At least I know you use to be able to get that info. With that other auction ending today I would think you would want to avoid a situation where the seller ships your coin to the other auction winner. I would hope the seller has contacted you by now. Report this Post to the Staff
cwb1877 Pillar of the Community United States 1659 Posts	Posted 03/03/2012 9:15 pm Update: The seller has been very responsive and it looks like this is going to get resolved without any issues. I sent the coin back to him with Delivery Confirmation and he said he would send me the right coin. So far, so good! Report this Post to the Staff
	Replies: 6 / Views: 1,772

To participate in the forum you must log in or register.

All Forums Category: eCommerce and Online Auction Forums Forum: eCommerce | eBay, eCrater, Heritage, Paypal, Auction Houses, etc.

The First Dollar, your premier source for bullion and rare coins. See our bullion list on the site and the coin inventory on ebay.

Silver Gold Bull US is the United States leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!

View Last 100 New Topics

View Last 100 Active Topics

Disclaimer: While a tremendous amount of effort goes into ensuring the accuracy of the information contained in this site, Coin Community assumes no liability for errors. Copyright 2005 - 2026 Coin Community Family- all rights reserved worldwide. Use of any images or content on this website without prior written permission of Coin Community or the original lender is strictly prohibited.
Contact Us | Advertise Here | Privacy Policy / Terms of Use

Coin Community Forum

It took 0.33 seconds to rattle this change.