Help With Celestron 44302-A - Green/Garbled Image

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Author	Replies: 5 / Views: 2,817
Lonz Valued Member 494 Posts	Posted 04/28/2012 10:01 pm Hi folks. I've searched and searched for a day and a half and cannot find any clue to what might be happening with my celestron 44302-a. My main system is a dell dimension 9100, 4GB RAM, NvIdia GeForce video card, running Vista 64bit (SP2). Laptop is a Toshiba S90 (?) with 6GB RAM, running windows 7 64bit When I first plugged it in after installing the software it was green/garbled. I switched some settings around... still same... unplugged and plugged in many times... same... than I switched some settings (video size/bitmap to jpeg/ etc..) and it worked... for a little bit. All of a sudden it went back to green/garbled when I tried to capture an image. The (extremely frustrating and temporary ) solution has been to unplug the device/cover the lens and plug it back in and change random video image settings within the program until it works again for 15 minutes. I purchased from ebay and the seller is willing to take it back, I just want to make sure it is the device that is faulty and not one of my drivers or the fact that my systems are 64 bit. I've included a sample of a garbled image as well as a successful one. Hoping it's a simple driver issue - those of you that have this model any assistance - or anyone else that's good with video capture drivers/troubleshooting. I did contact celestron and the seller of the device - waiting on both until after the weekend. Report this Post to the Staff

52Raymo Pillar of the Community United States 8517 Posts	Posted 04/29/2012 11:45 am I have one but mine worked perfectly from the get go. I have no idea what to do to fix yours except what you've already done. Oregon coin geek.....* GO BEAVS ! ! ! * Report this Post to the Staff
Lonz Valued Member 494 Posts	Posted 04/29/2012 1:23 pm I was afraid of that - it just sucks since they arent available in stores and have to wait. Report this Post to the Staff
Engineer New Member United States 38 Posts	Posted 04/30/2012 05:18 am You don't say whether you're having problems on both systems. If so, its most likely the scope (or incompatibility with 64 bit). Report this Post to the Staff
Lonz Valued Member 494 Posts	Posted 04/30/2012 10:01 am It doesn't work for either system. I tried to run in compatibility mode in windows 7, but to no avail. Report this Post to the Staff
Lonz Valued Member 494 Posts	Posted 05/14/2012 2:42 pm ***UPDATE**** I received a new one from a different retailer - Adorama. This one worked perfectly from the start. Also the Celestron Tech got back to me and mentioned that it was probably a CCD/CMOS (can't remember which one) sensor issue for anyone else having issues. Report this Post to the Staff
	Replies: 5 / Views: 2,817

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