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Posted 05/31/2012 5:34 pm
@lizzyjo: More and more banks are becoming like this. Some will say it shouldn't be like this, and some will say that the banks exist to serve you and shouldn't charge a fee. Debating it won't help you in your current situation however.
In any case, the few times I've run across branches/tellers/managers who want to charge me a fee to dump/buy coins, the easiest coarse of action is to be polite, and leave the bank.
And just wondering... did the bank say the fee was JUST for depositing coins directly into your account? Would you have to pay a fee to withdraw coins? Maybe turn this particular branch into a branch you pick up coins from, and dump the sorted coins at a different bank?
- Some tips I follow:
* 1. I always roll my coins for my bank before dropping them off. The banks I visit for coin roll hunting always seems to appreciate the fact that they don't have to count the coins themselves.
* 2. I also space out my visits to my banks. In your case I don't know how often you visit this branch but: Say you exchange $100 in nickels every Friday, that is at least 4 times a month this one branch has to process your coins. Now say you find another bank to to this with, and switch off between banks every other Friday, each bank only has to process your coins twice a month. I think this would mean that you would have less trouble getting coins to hunt through.
* 3. You can always politely ask the teller who raises an issue if it is a single branch policy, or a company wide policy, and then ask for the policy in writing for your records. If it is not a company wide policy but they say it is, they will not be able to produce anything in writing. If it is a local branch policy, you know not to visit that branch again. In both examples, I've had the teller admit that they just don't want to deal with my change, and they were bluffing about it being a policy. I got my coins, and I now know which tellers to avoid.
In any case, the few times I've run across branches/tellers/managers who want to charge me a fee to dump/buy coins, the easiest coarse of action is to be polite, and leave the bank.
And just wondering... did the bank say the fee was JUST for depositing coins directly into your account? Would you have to pay a fee to withdraw coins? Maybe turn this particular branch into a branch you pick up coins from, and dump the sorted coins at a different bank?
