Ebay Shipment Help - Coin Community Forum

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Author	Replies: 6 / Views: 1,175
jokingjoker Pillar of the Community United States 2150 Posts	Posted 12/10/2012 4:53 pm I am experiencing something that I have never had to deal with before. I sold a sealed box of 2 of the 2011 25th anniversary silver eagle sets. I sent the package priority mail insured with signature confirmation. It was supposed to be delivered on the 5th of this month. On the tracking number that is on one label it just shows that it made it to a sort facility in the buyers area then nothing else. Then the number on the insurance slip that starts with vh and ends with us that apparently is an internal tracking number the post office can use shows it was delivered on the 5th and signed for. The buyer is saying they never received it. The tracking number he and I use shows no delivery the internal tracking shows delivered. If he opens a case through paypal will he win? Or can I send them the paper work the post office gave me that shows it was delivered? Report this Post to the Staff

Canadian-Banknotes Pillar of the Community Canada 4944 Posts	Posted 12/10/2012 5:43 pm If he opens a case, you can show PayPal the paperwork showing that the item was delivered, and signed for. Report this Post to the Staff
Lostwords Pillar of the Community Canada 1528 Posts	Posted 12/10/2012 6:57 pm Can you not able to get money back from insurance? Report this Post to the Staff
jokingjoker Pillar of the Community United States 2150 Posts	Posted 12/10/2012 6:59 pm There not gonna approve the claim if the tracking shows it was delivered. Report this Post to the Staff
jokingjoker Pillar of the Community United States 2150 Posts	Posted 12/10/2012 7:49 pm Great news! Buyer says he did in fact receive the package but because of the large volume of orders he gets it was overlooked. Report this Post to the Staff
Canadian-Banknotes Pillar of the Community Canada 4944 Posts	Posted 12/10/2012 10:00 pm Good to hear! Report this Post to the Staff
jakedacc Pillar of the Community Canada 1177 Posts	Posted 12/13/2012 12:54 pm i think it's, in a way, pathetic how a buyer can do that. I don't mean to sound mean but a few weeks ago I was at my LCS and a customer came in yelling because the dealer never gave him his 1925 5c in EF. 3 hours later came back and apologized because it was in his pocket. my Dealer was about to give him his money back. people (especially who have a large number of orders) should keep track and organized so sellers like joking joker don't lose) Report this Post to the Staff
	Replies: 6 / Views: 1,175

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