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 Replies: 13 / Views: 1,495 |
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Pillar of the Community
Canada
1152 Posts |
I have always heard bad things aout paypal, but, when I won (for my dad) a 1914 5 dollar Canadian Gold coin (graded MS-60) on Good Friday for $757 USD (It is the rarest date), it seemed like the only method we could use. Singing up was easy, and payment was easy, so I told the seller that we had paid. He sent the coin, and it was the DAY AFTER we paid him that Paypal held his payment on the grounds that we had suddenly made a large, and possibly fraudal payment. The coin arrived here last week, and Paypal STILL has OUR $800 Canadian dollars, we have the sellers coin, and the seller has nothing. Might I remind you that what paypal is doing (holding our money) is ILLEGAL. And if that wasn't bad enough, they went on to TELL the sellers that we used a fraudal or stolen credit card (Of course TOTALLY UNTRUE) This, too is defamitory, bad business, and also ILLEGAL. Now I have an angry seller who is going to leave NEG feedback on my ebay account, for something which was- and still is- totally out of my control.   Andrew Edited by pattiewhack
04/15/2007 12:31 pm
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Pillar of the Community
United States
819 Posts |
I suspect that this is somehow connected to an error related to the money laundering provision of the US Patriot Act. Once it is demonstrated that there is no fraud any neg should be able to be removed by mutual consent. Still it is a hassle and totally the fault of PayPal, I would contact all parties immediately (as I am sure you have) and demand of PayPal an explanation accompanied by proof of their claim; in the absence of proof demand an immediate restitution and letter of apology addressed to the seller and yourself jointly. just my take on it.
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Forum Dad
 United States
24174 Posts |
This isn't going to make you feel any better but it's not illegal. Everyone that signs up for Paypal agrees to these terms and since Paypal is not a bank, they are not governed by any banking laws. See, I told you that you wouldn't feel any better.  |
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Pillar of the Community
 Canada
1152 Posts |
Telling the sellers that the credit card we used was stolen is untrue and they have no proof to back it up. Did I also agree to THIS when I signed up? I just don't see how they can go and tell people this because the card is legitimate- my dad uses it almost every day. Not only that, it would classify under willful damage to his credit reputation (At least, Here in Canada). Unfortunately, in the US, the things that Bobby said are not illegal. If Paypal was based here they would have been shut down years ago.
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Forum Dad
United States
24174 Posts |
quote:
Telling the sellers that the credit card we used was stolen is untrue and they have no proof to back it up.
I know you're upset. However, what they told him is far from what you stated above. |
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Pillar of the Community
Canada
1152 Posts |
He emailed me telling me that Paypal told him I used a Fraudal or stolen credit card. That is exactly how I heard it. Your'e right. I don't feel any better.
Andrew
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Forum Dad
United States
24174 Posts |
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He emailed me telling me that Paypal told him I used a Fraudal or stolen credit card.
That's because he's upset too. Get him to forward the actual email to you and you'll see that it does not say that. |
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Pillar of the Community
Canada
1152 Posts |
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Pillar of the Community
United States
882 Posts |
Andrew, You need to call your bank and let them know this wasn't a fraudulent purchase. When I used my father's credit card to buy a $800 camera on ebay, and paid with the credit, the credit card company immediately called us and asked if the activity was legitimate. You may also have a limit to how much you can spend on your card for a single purchase. When a class mate of mine used the ATM to get money out for college expenses, she had to call her bank and have them higher her limit so she could take out greater amounts of cash. I think your problem is you simply need to call your credit card company or bank. Paypal isn't telling people your card is fraudulent because they investigated the transaction and found it wasn't you spending the money. Paypal is saying it's fraudulent because your funds on the credit card didn't go through. Hope this helps, Ty |
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Forum Dad
United States
24174 Posts |
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Paypal is saying it's fraudulent because your funds on the credit card didn't go through.
No, that isn't it. They are pausing it because it triggered an algorithm in their system that is conducive to fraud. They tried to catch the seller before he shipped and missed. Andrew would have never gotten the payment sent through Paypal if the funds weren't released. You can bet the house on that. 
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Pillar of the Community
United States
882 Posts |
Hmm, so once you initiate the payment process, it takes 3-5 days to clear? So maybe day one the seller figures the money is on the way and sends the coin off the next morning, then day two Paypal times out on waiting for the payment to go through, and day three it's determined to be somewhat fraudulend? Or does it all happen really fast?
Ty
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Forum Dad
United States
24174 Posts |
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Or does it all happen really fast?
That one. I'd be willing to bet that if Andrew can check his CC statement on-line that it was there (and gone) within minutes. Even on the ones that say pending for a few days, like gas and hotels, the money is gone as far as the payor is concerned. Try to spend it, you surely can't. |
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Pillar of the Community
Australia
853 Posts |
This has happened to me as a seller. Easy way to fix it is to ask your bank for a chargeback under the grounds that that paypal did not deliver the service paid for (ie you paid for a coi and thee service of having a third party forward your funds to the seller...yes you got the coin but not the service of money transfer) via our credit card and resend the cash via a bank transfer.
I hate paypal and if it was not for buyings wanting to use it I would never take it...necessary evil but it is a buyer driven service. For a seller these is nothing safe about paypal...they take no responsibility for the service they say they provide. The provide no safety which is what a seeler pays for.
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Pillar of the Community
United Kingdom
2217 Posts |
I would have said the neg feedback, while a bad thing in itself, is the least of your worries! How about getting the buyer on your side with a phone call? And ganging up onto PayPal together?
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Replies: 13 / Views: 1,495 |
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Posted 04/15/2007 12:30 pm
