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 Replies: 9 / Views: 1,443 |
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Valued Member
United States
377 Posts |
I have recently decided to liquidate some of my coins. Due to age and I feel I have way to many. One Item I decided to downsize were my American Eagles Bullion
Over The Years I Have been buying 10 -12 per year when they first come out.
I listed 5 different years at a buy it now of $35 with the number available. to my surprise I sold all 50 + the 1st night.
Now My Dilemma.
I Just got 1 back, With a note Quote:
"The American 2012 Silver Dollar is beautiful!
However, I have made a mistake- I already own this coin.
If you have a 2008-2009-2010 or 2011 available for purchase, please process an exchange and I will gladly pay the difference in cost (if any)
Many thanks for your co-operation.
What to do? The Customer wants me to spend another $2 to send them another 1 In 2012 when I bought the Eagle I Paid $30.95 heck in 2011 I paid $33, so I knew I would lose a small amount when I sold at $35 2013 was $32.86 total cost of transaction was: ebay Fee $3.85 Pay Pal fee $1.32 Postage $1.69 Packaging $.40 By my Calculations cost to make $35 was $38.21 Of Course I will get my 20% ebay refund which is .$76. So I Only lost $2.45 Thanks for Your Input
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Bedrock of the Community
13014 Posts |
Id do the swap personally. Just tell him its wouldnt be a problem but ask that he pay the 2 dollars for shipping.
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Pillar of the Community
United Kingdom
2133 Posts |
Well you could add the extra fees into the cost difference that the customer is willing to pay.
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Bedrock of the Community
United States
10982 Posts |
I'd do it. The buyer can return the coin for any reason and get a refund. You could either offer the refund or make a swap. I'd do a swap. I had my first ebay return this month. Sold a mixed date roll of proof silver Washingtons and got different dates back. Oh well, at least I got proof silver Washingtons back and saved a lot of grief by not pushing it and just issuing a refund. |
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Bedrock of the Community
13014 Posts |
Quote:I had my first ebay return this month. Sold a mixed date roll of proof silver Washingtons and got different dates back. Oh well, at least I got proof silver Washingtons back and saved a lot of grief by not pushing it and just issuing a refund. Sounds like someone filling an album swaping out what he needed for doubles of others |
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Bedrock of the Community
United States
10982 Posts |
Quote:
Sounds like someone filling an album swaping out what he needed for doubles of others Actually the guy is a ebay seller of coins with over 2,000 positive feedbacks! I don't want to reveal the seller and didn't need the headaches of a "he said, she said" case over $30 in lost value.  I am happy that I dumped a bunch of silver on ebay last month though.  Almost $4k in sales and one return is not too bad I guess. |
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Bedrock of the Community
United States
19947 Posts |
I don't like playing games. I'd just tell him to return the coin if he doesn't like it.
Lincoln Cent Lover!VERDI-CARE™ INVENTOR https://verdi.care/
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Bedrock of the Community
13014 Posts |
Quote:Actually the guy is a ebay seller of coins with over 2,000 positive feedbacks! Hmm, I could understand for an album that just sounds weird. I agree its not a big deal in the scheme of things you at least got the same thing back. Certainly cant complain about selling some silver before the crash  |
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Pillar of the Community
United States
3755 Posts |
Do the exchange and add the cost in. The buyer offered to pay difference. Not sure why he didn't contact you and make these arrangements BEFORE sending it back though.
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Pillar of the Community
United States
624 Posts |
Wiff99.... I applaud you for your efforts. I wish more ebay sellers and coin collectors were as contientious and courteous as you are. The fact that you want to help this guy, despite his admitted mistake is a credit to you. |
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Replies: 9 / Views: 1,443 |
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Posted 04/17/2013 5:46 pm
