Read This..phone Numbers For The US Mint.....

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Author	Replies: 3 / Views: 1,575
grovey Valued Member United States 440 Posts	Posted 06/23/2005 9:40 pm I had a frustrating irritating problem ordering the Coin & Medal sets,They have pushed my date back to 7/6/05 at least 6 times now. I have been hung up on, told "I will just cancell your order and you won't have to worry about it". I had finally had enough. I called the mint directly yesterday asked for a customer service manager. The csr's at the 800 # work out of Plano,Tx and are clueless.The Customer Service Manager at the Mint called me back and said. I WILL have my sets by next week. I also explained the lack of customer service at the 800 #. He said they do not work for the Mint but if I had names of the csr's (Customer Service Reps) he will forward it to THEIR manager as the Mint does not oversee their work. Here is the Number for customer service DIRECTLY IN WASHINGTON. 202-354-7500 or 202-874-3134 TRY THESE FIRST Public Affairs- 202-354-7227. Just passing on good info. P.S ANYTIME YOU CALL THE 800 #, MAKE SURE YOU GET THEIR NAME. Edited by grovey 06/23/2005 9:42 pm Report this Post to the Staff

national dealer Pillar of the Community United States 2724 Posts	Posted 06/24/2005 09:39 am Good going Grovey! Be aware that there is also a packaging facility in Tennessee. These employees like those of the Plano office DO NOT work for the U.S. Mint, they are subcontractors. Report this Post to the Staff
CiScO Valued Member United States 458 Posts	Posted 06/24/2005 9:36 pm Hell the guy I talked to sounded like he was in India--Most subs are not even yanks... Whata country--even the mint abuses us..and of course you know what they say eh? Report this Post to the Staff
robocp Valued Member United States 146 Posts	Posted 08/23/2005 02:48 am good info Report this Post to the Staff
	Replies: 3 / Views: 1,575

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