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 Replies: 13 / Views: 1,810 |
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New Member
Canada
2 Posts |
My 5 coins order was placed on oct 5, on its web, RCM says 2 days for processing . Today the order is still on processing. Every time I call them, the answer is your coins will be shipped soon! If you cannot make it, dont lie to your customers |
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Pillar of the Community
Canada
6768 Posts |
 to the CCF This is absolutely normal. Maybe somewhere it written "2 days", but your coins should arrive in the interval from 2 weeks to 2 month. After 2 month start to worry and call RCM. This is not physical "buy'n'go" store....this is RCM. |
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Pillar of the Community
Canada
871 Posts |
I have an order from over a month ago still processing. It reminds me of the Bank of Canada gold hoard. Don't get me started.  |
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Pillar of the Community
Canada
2124 Posts |
2 days but it's not specific from which year.
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Pillar of the Community
Canada
2366 Posts |
Quote:
your coins should arrive in the interval from 2 weeks to 2 month I would have said 2 weeks to 2 years! |
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Pillar of the Community
Canada
5417 Posts |
If all you guys say it then it must be happening but I personally have never had a coin arrive for me later than 3 weeks since day of order and I've done what, 15+ orders now?
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Pillar of the Community
Canada
3690 Posts |
Yup, that is the RCM way. New customers are priority. Their loyal long time customers go to the back of the line. I have more than a hundred orders going back many years. I could count on one hand then number that have been delivered in least than 2 months from the order date. |
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Pillar of the Community
Canada
746 Posts |
Hmmm... I wonder if there is a record as to the longest anyone has had to wait for an order?!? Or how long it took to get a refund? I'm still waiting for the Autumn Bliss coin. Apparently, it's available at CP for shipment, but not for my order, yet. I ordered the day of release, Sept. 10th at 8:30 a.m.  Oh, and RCM charged me tax on a $20 for $20 coin over a year ago (summer, 2012). Was told I would get refund last fall. Didn't. Requested again last winter. Nothing. Gave up. Just got my refund a few days ago. Do I still care?  Beat that, guys!  |
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Pillar of the Community
Canada
867 Posts |
Quote:
I have more than a hundred orders going back many years. I could count on one hand then number that have been delivered in least than 2 months from the order date. Folks, the RCM considers this to be outstanding customer service! (...for a Crown Corporation...) Edited by NuMoosematist
11/06/2013 12:17 pm
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Pillar of the Community
Canada
3690 Posts |
Hey just checked my order page. I have a ton of stuff coming today (8 coins and a set) and it's only been 6 week.
That is lightning fast for me.
Record? A little over 8 months so far.
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Pillar of the Community
Canada
6768 Posts |
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Record? A little over 8 months so far. This is crazy. And as I understand it famous 2013 50 cent roll... It was strange for me to get the 1914 HS $5 after 5 month, but this one - unbelievable. |
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Pillar of the Community
Canada
3692 Posts |
I think you'd get your coins faster if you drove out to one of the mints.
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Valued Member
Canada
116 Posts |
Hey Veritogaaa,
How did you get an avatar so fast?
Please tell me how, I want to add one of my own!
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Pillar of the Community
Canada
2124 Posts |
Quote:
zxcccxz
If all you guys say it then it must be happening but I personally have never had a coin arrive for me later than 3 weeks since day of order and I've done what, 15+ orders now? Are you a Master Member I guess. What can of coins you order? If most of them are the "cold coins" and not in a subscription, you have better chances to get the coins fast. |
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Replies: 13 / Views: 1,810 |
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Posted 11/05/2013 11:32 pm
