That happened to me once. I got a refund minus the handling fee. In my case, they read the US dollar customs value and postage as being in £'s rather than $.
"Duty and VAT are calculated as a percentage of the value of the imported goods, consisting of the product value and the freight & insurance costs."
This is why I sometimes ask the folks I buy stuff from to split the shipment into more than one packages. I pay a bit more in postage but that is offset by the fact that Royal Mail\Parcel Force will charge £8 handling fee.
Ken
"Duty and VAT are calculated as a percentage of the value of the imported goods, consisting of the product value and the freight & insurance costs."
This is why I sometimes ask the folks I buy stuff from to split the shipment into more than one packages. I pay a bit more in postage but that is offset by the fact that Royal Mail\Parcel Force will charge £8 handling fee.
Ken




















