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Mint.ca Unavailable For Maintenance

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Pillar of the Community
Canada
6768 Posts
 Posted 12/01/2013  5:34 pm  Show Profile   Bookmark this reply Add Silveroid to your friends list Get a Link to this Reply
Probably, wasn't a real maintenance...

Just a shutdown due to national holiday in some country, where to outsourced website support.
Now the severs just booting up.
Pillar of the Community
arianzo's Avatar
Canada
2124 Posts
 Posted 12/01/2013  6:47 pm  Show Profile   Bookmark this reply Add arianzo to your friends list Get a Link to this Reply
It's up again but slooooooooooooooooowly.
Valued Member
Rick735's Avatar
Canada
95 Posts
 Posted 12/01/2013  10:40 pm  Show Profile   Bookmark this reply Add Rick735 to your friends list Get a Link to this Reply
RCM website is down again
Rest in Peace
Dcadon's Avatar
Canada
1360 Posts
 Posted 12/02/2013  09:42 am  Show Profile   Bookmark this reply Add Dcadon to your friends list Get a Link to this Reply
Seems fine today.
Valued Member
rjlavoie's Avatar
Canada
354 Posts
 Posted 12/03/2013  05:37 am  Show Profile   Bookmark this reply Add rjlavoie to your friends list Get a Link to this Reply
Some of you may want to try to log into your online mint.ca account. Since the maintenance, I've not been able to sign in. I called, and after an hour on the phone, I think they thought I was typing something wrong. I had no luck being able to sign in or change my password. When they tried on their end, everything worked. I tried on 3 different computers and a tablet, but could not sign in or change my password. I get the message "The provided email is not one of our registered user′s email. Please try again"
Pillar of the Community
Canada
6768 Posts
 Posted 12/03/2013  08:12 am  Show Profile   Bookmark this reply Add Silveroid to your friends list Get a Link to this Reply
I think, it's OK.
The probably was failure at their end and they fixed it.

Tech support guys everywhere use to say to client that the problem in the typing, while meanwhile fixing the problem (mine college days experience)
Valued Member
rjlavoie's Avatar
Canada
354 Posts
 Posted 12/03/2013  6:31 pm  Show Profile   Bookmark this reply Add rjlavoie to your friends list Get a Link to this Reply
Works for me now. I agree with you Silveroid.
Valued Member
Canada
189 Posts
 Posted 12/13/2013  2:23 pm  Show Profile   Bookmark this reply Add mikem to your friends list Get a Link to this Reply

Quote:
I get the message "The provided email is not one of our registered user′s email. Please try again"


Is anyone else still having this problem. My account access has been off and on since their "upgrade". I've reported it to my rep, and he's escalated it to the mint's web team. After more than a week of limited access, I'm starting to loose it a bit.
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