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RCM Master Club Order Cancellations

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Author Previous TopicReplies: 9 / Views: 2,177Next Topic  
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al996's Avatar
Canada
8 Posts
 Posted 04/03/2014  4:46 pm Show Profile   Bookmark this topic Add al996 to your friends list Get a Link to this Message Number of Subscribers
Hi!

Just out of curiosity, have you ever had your (pre)orders cancelled by the mint? If so, how often does that occur?

Sadly, I received my first one today since being a MC member at the end of 2011. This order was the venetian frog I had ordered in March.

thanks

-Al
Pillar of the Community
CoinCanuck94's Avatar
Canada
644 Posts
 Posted 04/03/2014  5:47 pm  Show Profile   Bookmark this reply Add CoinCanuck94 to your friends list Get a Link to this Reply
Hi welcome to the forum!

Iv'e been a masters club member since September 2013 but I haven't had any of my orders cancelled yet. I heard about the recent Venetian Glass Frog cancellations and I think that for the most part they were random, but I am not exactly sure how RCM chose which orders to cancel. There was definitely a high demand for the coin upon MC release and the Mint could not fulfill all the orders at once. Sorry to hear about your cancellation, hopefully the Mint prevents this in the near future.
Rest in Peace
Dcadon's Avatar
Canada
1360 Posts
 Posted 04/03/2014  6:12 pm  Show Profile   Bookmark this reply Add Dcadon to your friends list Get a Link to this Reply
I've been a M/C member for over a decade, and have never had an out right cancellation. I have had a reduction on the 20/4/20's but I was fine with that. Both my Glass Frogs came in today - nice green ones.
New Member
boobz09's Avatar
Canada
32 Posts
 Posted 04/03/2014  7:01 pm  Show Profile   Bookmark this reply Add boobz09 to your friends list Get a Link to this Reply
My frogs got cancelled too....first time I've ever had an order cancelled in 3 years of MC membership.
New Member
al996's Avatar
Canada
8 Posts
 Posted 04/03/2014  8:02 pm  Show Profile   Bookmark this reply Add al996 to your friends list Get a Link to this Reply
Thanks for the welcome!

I called in today to ask for an explanation and they only told me they were oversold. I find that hard to believe since most of the time, some coins would be 'awaiting stock' by the time it gets released to MC members. It was too bad I received the email today. Went to several PO and called around but the coin was sold out. Apparently the main PO in Vancouver only received one coin.
I guess I can always put a small plastic toy frog on my 2010 water lily coin

Pillar of the Community
Canada
789 Posts
 Posted 04/03/2014  8:37 pm  Show Profile   Bookmark this reply Add shopaholic to your friends list Get a Link to this Reply

Quote:
It was too bad I received the email today.

today? as of Thursday, 3rd April? They wait till the coin were sold out at most dealers and CP to tell you this!?! Now that is not acceptable!
Valued Member
loonar's Avatar
Canada
96 Posts
 Posted 04/04/2014  01:50 am  Show Profile   Bookmark this reply Add loonar to your friends list Get a Link to this Reply
me too today received an email "As you requested, your Royal Canadian Mint order has been successfully cancelled. "

Extremely frustrated.
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allspice's Avatar
Canada
746 Posts
 Posted 04/04/2014  10:16 am  Show Profile   Bookmark this reply Add allspice to your friends list Get a Link to this Reply
al996, have you tried the Vancouver boutique? The Mint site shows that all 3 Mint boutiques still have the frog in stock. Might be worth a call and check it out. If they are out of stock, perhaps you could request a call back on any returned frogs...?
New Member
al996's Avatar
Canada
8 Posts
 Posted 04/04/2014  7:23 pm  Show Profile   Bookmark this reply Add al996 to your friends list Get a Link to this Reply
Allspice: thanks for the suggestion but I have called the vancouver boutique yesterday and they told me the coin was sold out. They told me that there was a massive line up on Tuesday for the coin.
What happened before was they took down your information during the 'release date' and then called you when stock was available. The available inventory status on the website may indicate someone else's order.

And yes they only emailed me on April 3, 2014 to tell me that my preordered was cancelled. If only they had done that in March... Next time I will have to order from Canada post just to be safe.

Update: Sweet! ordered one at issue price @ http://www.thecoinshoppe.ca thanks to silveroid for posting this on the other thread
Edited by al996
04/04/2014 7:33 pm
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allspice's Avatar
Canada
746 Posts
 Posted 04/04/2014  9:20 pm  Show Profile   Bookmark this reply Add allspice to your friends list Get a Link to this Reply
Hey, that's great, Al996! Think I'll check out The Coin Shoppe too, in case I missed out on any new releases!
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